Senior Account Manager
Confirmed live in the last 24 hours

1,001-5,000 employees

Takeaway food delivery
Company Overview
Deliveroo's mission is to bring customers a whole world of restaurant-quality food.
London, UK
Experience Level
Desired Skills
Sales & Account Management
  • 4-5 years' experience in an account management, business development/new business or commercial role
  • Experience working within (or with) the Retail and/or Pharmacy industry is preferable
  • Be comfortable with targeting new business with relevant sales experience, including negotiating complex corporate agreements
  • Experienced negotiator within the ability to drive mutual value for both partners and Deliveroo
  • Partner obsessed, with effective relationship building, organisation and communication skills whether face to face, or through video, phone or email
  • Confident working with and analysing data - able to cut through the noise to understand what performance improvements will help grow your Retail partners, in order to make clear and actionable recommendations
  • Able to create ideas and strategies to drive growth of our joint business with our partners, with a willingness to trial at pace
  • Collaborative team player who is able to get the best out of the people around you. Able to work effectively with all levels of Deliveroo
  • Experience in working in a dynamic high-growth company is preferable
  • Prospect, pitch, close and onboard new Retail/Non-food partners, becoming the expert in this space as we scale
  • Maintaining and growing new and existing relationships of a number of our key national and mid-market Retail accounts within the Retail/Non Food portfolio
  • Driving partner performance by owning your portfolio's business growth through proactive reporting, weekly/monthly/quarterly meetings and reviews, analysis, improvement projects, and identifying growth opportunities. You will work with both internal and external stakeholders to drive change and devise solutions to ensure issues are addressed and your accounts continue to grow
  • Managing marketing and promotional planning for our Retail/Non Food partners as they scale on the platform
  • Ensuring that we are developing an attractive value proposition for customers, including selection, promotions, pricing and service levels
  • Working closely with compliance, legal and operations to ensure best practices
  • Owning the execution of site roll-outs as we scale the proposition, mapping our gaps in coverage for partner expansion
  • Representing Deliveroo across your partner's organisation, and ensuring that our internal stakeholders are supporting where appropriate