Territory Account Manager

The Team

biomodal's Commercial function is a multi-disciplined group of customer-orientated specialists, ranging across support, marketing, and business development.  As an early-stage venture, the team can be characterized as highly autonomous and self-motivated with a passion for market disruption and customer focus.

The Role

As a Territory Account Manager, you will be responsible for managing and growing sales within a defined geographic territory and cultivating deep customer relationships.  You will serve as the primary point of contact for existing customers while also identifying and developing new business opportunities.  The ideal candidate is a strong communicator, strategic thinker, and self-starter who thrives in a fast-paced, goal-oriented environment.

Key Responsibilities

• Manage and grow a portfolio of existing accounts within the assigned geography.
• Identify, develop, and close new business opportunities to achieve sales targets.
• Build and maintain strong relationships with key-decision makers and stakeholders.
• Conduct regular customer visits to ensure customer satisfaction and identify upsell opportunities.
• Develop a deep understanding of the customer’s needs and positions solutions to meet those needs
• Work cross-functionally with internal teams (marketing, product, customer support) to ensure customer satisfaction.
• Maintain accurate records of all sales activities in CRM software.
• Attend industry events, trade shows and networking opportunities to build awareness
• Develop, execute, monitor and report at an executive level, a commercial strategy to grow the territory
• Develop and manage a growing opportunity pipeline and use CRM software effectively
• Partner closely with marketing, customer solutions and executive team to evangelize the technology and develop customers advocates
• Manage key accounts, KOLs and strategic collaborations to achieve commercial and corporate-level objectives
• Average travel expectations: 50-60% time; mostly within North America but with the possibility to travel internationally if needed.
• Other responsibilities TBD depending on the evolving needs of the company

The Person

The ideal candidate will have proven experience in a field-based sales, business or market development role in the genomics &/or life sciences industry with a track record of hitting targets and delivering results.

• Bachelor’s degree in life sciences (e.g biology, molecular biology, etc)
• Proven experience in Life Sciences sales/Account Management, preferably in NexGen Sequencing or multiomic technologies
• Strong interpersonal, negotiation, and presentation skills.
• Experience in CRM tools such as SFDC or HubSpot
• Knowledge in the fields of cancer research, neuronal disorders, aging and/or reproductive health a plus
• Must live on the West Coast, ideally with an understanding of the omics user base in that area
• Exceptional communication skills in English – written and oral; must be a very strong public speaker.
• Exceptional organizational skills – planning and follow through, track record of successfully managing many competing priorities at one time
• Self-starter, solution oriented, collaborative, team-player; a “can-do” and “customer first” mentality
• Glowing references for previous work in a relevant role - please be prepared to submit references that will be contacted by the hiring manager and HR.

This is a great opportunity to join a business that has a truly unique product offering in the omics space and be there at it’s early commercialisation; a chance to make an impact and grow with the business.

Benefits

• Competitive bonus/commission structure
• Car allowance
• Home office allowance
• 401K scheme
• Two health plan options