Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:

- We’ve funded over $100 billion in loans for our customers, more than any other fintech

- We ranked #1 in the U.S. on LinkedIn’s Top Startups 2020 and 2021

- We are Forbes’ Best Online Mortgage Lender for 2023

- We are USA Today’s Best Mortgage Lenders of 2023, Best for FHA Loans

- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world

- And we’re just getting started!

We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.

A Better opportunity

We are looking for a Director of Processing to join our Operations team. We are looking for an organized leader who is comfortable leading by example, while operating from a bird’s eye view. Beyond producing high-quality loans and managing priorities, our goal is to build a product that will ultimately reduce the cost of homeownership in America. To do this, we need you to wear many hats, ranging from a visionary redesigning the needlessly complex mortgage process; a data analyst uncovering how to make the most impact; to a problem solver working with highly skilled engineers and industry experts to resolve technical and operational challenges. We are looking for an experienced and proven leader that is comfortable managing people and driving measurable results.

Responsibilities

Lead our USand India-based Processing team
Provide coaching and feedback to improve the processing workflow, efficiency, and problem resolution
Provide leadership and direction to create high-performance across all Processing Managers
Oversee cross functional responsibilities across Processing and work closely across departments
Manage strategic initiatives & come up with new processes that drive efficiency
Coordinate best in practice for analyzing all necessary financial information and documentation
Manage and monitor overall performance metrics and pipeline management
Manage business unit priorities and achieve long term goals
Act as a strategic thought partner to cross-functional leadership to create efficiencies and drive growth

Qualifications

Must be located in the Irving, TX, Troy, MI or Irvine, CA areas
5+ years of experience processing FNMA, FHLMC, FHA and Jumbo mortgages
3+ years of management experience
Strong understanding of purchase, refi, and 2nd lien products
Knowledge of agency conventional underwriting product guidelines
Familiarity with Desktop Underwriter (DU) & Loan Prospector Advisor (LPA)
Strong communication, organization, and time management skills
Comfortable overseeing cross functional responsibilities including processing, closing, and operations
Ability to troubleshoot and solve problems while maintaining composure in a fast-paced environment
Experience thriving in a high-volume production environment
Proven ability to build and scale teams, the drive to build something new
Management and personnel development experience

Company Benefits

Our total rewards package consists of base salary, benefits, and opportunity for yearly cash bonus. Some of our benefits include:

- Comprehensive healthcare, retirement, and voluntary benefits. Think medical, dental, vision, health savings accounts, 401k, and more.

- Personalized care and tools for realizing your mental health and wellness goals.

- Company paid for lunch when working in the office.

- Additional benefit perks & discounts.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Director of Processing

Better.com

Responsibilities

Qualifications

6 month growth

1 year growth

2 year growth

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