Field Service Engineer

Empowering careers at ARJO

At Arjo, we know what moves us. We go above and beyond for people facing mobility challenges. We take every opportunity to work and grow as one team and take pride in sharing our knowledge and experience. Does that sound like something that moves you too?

This could be your opportunity to begin a challenging and rewarding career in a healthcare company that empowers movement for people with mobility challenges.

Company: Arjo
Position: Service Engineer
Location: Field based - ROI
Job type: Permanent, Full Time
Shift Pattern: Monday to Friday-9.00am-17.00pm with a 30 minute lunch,

At Arjo for more than 65 years we have been caring for patient, residents and healthcare professionals. With a vast amount of experience that allows us to assess the unique ability needs of each care setting. If this is an environment you would like to experience, join us today and be part of an empowering and growing team!

The impact you will have

Working as part of the Service division based in the Republic of Ireland, you will be responsible for the Servicing of Medical Devices within acute hospitals, long term nursing units as well as private customer homes and charitable organisations. You will be responsible for the management of your own stock, this can either be delivered to your home or you can arrange to collect it at various designated collection points. The majority of equipment you will be working with will be Overhead Hoists, Beds, Mattresses, Baths, Trolleys & Bed Pan Washers. We are the global market leader in the medical device industry and part of an expanding and growing Group company. This is an excellent time to join our business as a Service Engineer in this busy, fast-paced position covering Republic of Ireland.

All IT equipment such as IPad and IPhone will be provided for as well as a company van which can also be used for private use if necessary. A valid driver’s licence is essential and you will need to supply documents for Garda Vetting as you will be working in areas with vulnerable people. You need to work independently and be able to priorities your individual work load which will be sent directly to your personal Ipad. It is essential that you have a methodical and practical approach so that all work orders are completed in a timely manner that there is limited disruption to patients or hospital staff.

Key Duties and Responsibilities:

• Carry out service itinerary in accordance with Company and Service procedures, whilst seeking to optimise use of time and minimise associated costs.
• Ensure he/she is fully conversant with products working on, Company and Local Health and Safety requirements and arrangements so work on customer’s premises is done in a professional and safe manner.
• Complete and submit all relevant documentation accurately and within agreed timescales.
• On arrival at customer’s premises, to inform staff of reason for visit and request permission before carrying out required work. Upon completion of required work, to ensure work area is clean and tidy, disposal of parts and chemicals is in line with site instructions and relevant documentation is fully completed, correctly authorised and required copies left with authorising employee.
• Feedback any recommendations to Arjo following visits to customers premises, and on an ongoing basis to contribute ideas and observations in a professional manner, that may support ongoing improvement in Arjo and products and services.
• Ensure personal appearance and levels of hygiene and health are of an exemplary standard in keeping with the Company’s market area and ethos.
• Maintain all tools, spares and equipment in a safe working condition highlighting anything unsafe to Line Manager immediately
• Liaise with Arjo Service Admin and Customer contacts to advise intended appointment times and duration of work to ensure customers are fully informed at all times

Knowledge/Skills/Experience:

• Ideally you will have previous experience working in a similar role and be able to demonstrate the following skills:
• City and Guild/NFQ Level 6 or higher or similar qualifications in mechanical/electrical engineering
• Mechanical/electrical engineering experience – essential.
• Must have strong written and verbal communication skills along with competent computer skills.
• Excellent communication skills
• Customer focused
• Must demonstrate flexibility and the ability to motivate others
• Strong organizational, analytical and problem solving skills
• Work at heights
• Experience in use of power tools and following installation manuals
• Requirement to travel & overnight stays in various locations with ROI
• Must hold a full driving licence
• A Garda Vetting check will be carried out (at the cost of Arjo)

We will provide you with an excellent package including competitive salary, overtime, bonus and a favourable shift rota. You will also be issued with a company van, tools, uniform, iPad and smart phone. Upon commencement of employment we will also provide you with comprehensive product training at our dedicated Technical Training Centre based in UK.

PLEASE NOTE:

• You will be required to participate on an out of hours rota
• Applicants must live within a reasonable distance to the area covered
• A full driving licence is required as you will be required to drive a company van
   

What we will offer in return 
You will support our vision to be the most trusted partner in driving healthier outcomes for people facing mobility challenges. In return, we recognize and value our global employees. You will have our full support, training and opportunities for professional development.

Why diversity matters to us 
At Arjo, we believe in the power of diversity. We strongly encourage applicants from all parts of society, which means building a more diverse, equitable, inclusive and engaging environment – not only in the workplace, but also within the communities that we serve, work in and live in. We achieve this through a culture and mind-set that values the uniqueness of all our people.

Arjo is proud to be Disability Confident Committed, demonstrating our dedication to inclusive employment practices. If you require any reasonable adjustments for the interview please do request via the application process. We have pledged to the Armed Forces Covenant, supporting those who serve or have served in the armed forces. As a member of the Mental Health Charter, we are committed to promoting mental well-being in the workplace. Additionally, we are honoured to be recognized as a Great Place to Work for 2025, reflecting our commitment to creating a positive and rewarding workplace for all.

Please be aware that by applying for this role you are giving Arjo permission to store your information.

About Arjo

At Arjo, we believe that empowering movement within healthcare environments is essential to quality care. Our products and solutions are designed to promote a safe and dignified experience through patient handling, medical beds, personal hygiene, disinfection, diagnostics, and the prevention of pressure injuries and venous thromboembolism. With over 6500 people worldwide and 65 years caring for patients and healthcare professionals, we are committed to driving healthier outcomes for people facing mobility challenges.

For more information about Arjo visit www.arjo.com