Business Systems Analyst FCC

Job Description

Current work authorization for Canada is required for all openings

You will be working on a 100% remote office schedule as part of Fidelity’s dynamic working arrangement.

Who We Are

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years.  We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients.  As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and expertly.

Business Overview  

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms.

For more information about Fidelity Clearing Canada, please visit https://clearing.fidelity.ca/ 

What You Will Do

The Business Systems Analyst FCC is a technical expert who is responsible for examining, designing, and recommending specific application or operating systems based on business needs and requirements.

The Value You Deliver 

• Liaise between (internal) users and technology partners for requirements gathering 
• Determine business and user needs, complete the documentation of requirements, and translate them to accurate requirement specifications for development 
• Document the “as is” process by analysing and modelling relevant user processes, rules, and data relationships 
• Identifies problems by performing independent research and assessing best practices and
• communicates where technology will help.
• Collaborate with application development and vendors to identify potential solutions and helps to define the selection criteria 
• Attend client, technology and user meetings working closely to identify needs, costs, and benefits of potential solutions 
• Assist with the preparation of testing data and new solutions to ensure adherence to specifications and user requirements 
• Participate in user acceptance testing, documents all problems, and assists in their resolution
• Collects and analyses software releases; integrates releases with business processes and user experience
• Using continuous improvement methodologies continually searches for and takes initiative to improve and/or eliminate ineffective processes to improve customer service or gain efficiencies

What We’re Looking For:

• University Degree, preferably in Computer Science, or equivalent relevant work experience
• More than 3 years of experience in a business systems analyst role within the Brokerage Securities Industry or Financial Services, with strong business and/or IT knowledge
• Proven expertise in requirement gathering and use case development
• In-depth knowledge of Wealth Management Business and Capital Markets
• Experience with process improvement and familiarity with Lean Six Sigma principles
• Outstanding communication and interpersonal skills for effective interaction with different collaborators
• Strong problem-solving skills with a keen eye for detail
• Ability to manage multiple projects simultaneously and deliver results strictly within deadlines

The following would be considered an asset:

• Understanding of order entry/settlement processes, IRESS, RapidPhire, and Arrow as they relate to the capital markets business
• Experience or exposure to Broadridge’s Dataphile Back Office System
• Familiarity with Appian, Pega, or other BPM/workflow systems
• Completion of relevant industry designations such as CSC, CFP, or CBAP

The Skills You Bring 

• Experience working in an Agile environment on a self-managed team 
• Strong analytical, conceptual, and innovative problem-solving abilities  
• Strong attention to detail  
• Ability to work independently while being in a team environment  
• Strong technical aptitude and ability adapt to new technologies quickly  
• Excellent communicator both written and verbal  
• Goal-oriented and a self-starter  
• Ability to quickly learn, adapt and change to meet the needs of a changing environment 
• Familiarity with JIRA, and Confluence 

Some of the ways we’ll help you feel valued and supported as part of our team

• Flexible working arrangements - 100% remote, hybrid, and in office options
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation 
• We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

•    Canada's Top 100 Employers 
o    Greater Toronto's Top Employers 
o    Canada's Top Family-Friendly Employers 
o    Canada's Top Employers for Young People 
  
•    Great Place To Work® Certified 
o    Best Workplaces for Inclusion 
o    Best Workplaces for Mental Wellness 
o    Best Workplaces for Today's Youth 
o    Best Workplaces for Women 
o    Best Workplaces in Financial Services & Insurance 
o    Best Workplaces in Ontario 
o    Best Workplaces with Most Trusted Executive Teams 

•    LinkedIn Top Companies in Canada
  
•    Human Resource Director (HRD) - Best Place To Work 
o    HRD - 5-Star Benefit Program 
o    HRD - 5-Star Diversity & Inclusion Employer 

Designations
•    Canadian Compassionate Companies – Certified 
•    Benefits Canada's Workplace Benefits Award - Future of Work Strategy 
•    TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting 
•    Canadian HR Reporter's Most Innovative HR Team