Full-Time

Extend Product Consultant

Relativity

Relativity

1,001-5,000 employees

Legal & compliance software solutions

AI & Machine Learning
Legal

$124,000 - $186,000

Bonus, Long-term incentives

Mid, Senior

Chicago, IL, USA

Required Skills
Sales
Communications
Requirements
  • Bachelor's degree or equivalent work experience
  • At least five years of experience in ediscovery project management, product management, client services or success roles
  • Solid understanding of AI/ML solutions for ediscovery and legal workflow problems
  • Excellent communication, presentation, and interpersonal relations
  • Exceptional business/technical acumen, including problem-solving and critical thinking
  • Exercise sound judgment and ability to make independent decisions
  • Demonstrate consistent commitment to core company values
  • Willingness to travel up to 25% of the time to meet customers on-site or work with team members in regional office
  • Relativity certification is a plus
Responsibilities
  • Engage with customers to understand their business challenges and goals and map them to Relativity's product portfolio
  • Assist current RelativityOne customers to improve and update their platform usage with Extend Products, which include helping them with workflow change and adaptation
  • Maintain regular contact and feedback between the consultant and the customer
  • Make sure the partner or customer can use Extend products independently
  • Provide product knowledge and advice to customers on how to use Relativity's Extend products effectively to get the desired outcome
  • Deliver training, coaching, and consulting services to customers to help them adopt and optimize Relativity's Extend products
  • Work with sales, product, engineering, and customer success teams to share feedback and insights on customer demands, product performance, and market developments
  • Keep informed about Relativity's product plans, features, and releases, and communicate them clearly to customers

Organize data. Discover the truth. Act on it

Company Stage

Series A

Total Funding

$153.8M

Headquarters

Chicago, Illinois

Founded

2001

Growth & Insights
Headcount

6 month growth

0%

1 year growth

7%

2 year growth

3%

Benefits

Comprehensive health insurance plans

Two holiday breaks per year

401k with employer match

Employee equity program

Training investment program

Unlimited time off

Flexible work arrangements