AI Digital Product Senior Manager

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

AI Digital Product Sr Manager – Agentic Platform (REMOTE)

What you will do

Let’s do this. Let’s change the world. In this vital role you will be an AI Digital Product Sr Manager within Enterprise AI & Data Science to lead the strategy, execution, and evolution of Amgen's Enterprise Agentic Ecosystem Platform. This developer-centric platform enables AI engineers, software engineers, data scientists, and citizen builders to rapidly build, deploy, govern, and scale enterprise AI agents that accelerate scientific discovery, streamline R&D workflows, and improve enterprise decision making.

You will own the product strategy for a secure, cloud-native AI platform that provides reusable services, SDKs, APIs, orchestration, developer tooling, observability, and governance. Working cross-functionally with engineering, platform architecture, Responsible AI, security, and business teams, you will deliver a world-class developer experience while ensuring enterprise-grade security, compliance, and Responsible AI.

• Lead Product Ownership for Enterprise Agentic Platform: Act as the Product Manager within an Agile framework, ensuring that AI platform products meet the needs of customers and align with the organization's strategic goals. Drive the evolution of a reusable enterprise Agentic Ecosystem that includes agent orchestration, memory, tool integration, model routing, identity, observability, deployment services, and governance capabilities.
• Champion an exceptional developer experience and Platform Strategy by simplifying AI agent development through reusable SDKs, APIs, templates, documentation, reference implementations, self-service capabilities, and internal developer tooling.  Translate business needs into technical requirements and prioritize initiatives to increase impact.

• Scale Enterprise AI: Lead the end-to-end lifecycle of AI initiatives from discovery through enterprise scale, identifying reusable platform capabilities that accelerate adoption while optimizing reliability, scalability, latency, and AI inference costs.
• Own platform health and adoption metrics including product usage, active builders, developer experience, platform adoption, model quality, reliability, latency, cost efficiency, Responsible AI compliance, and customer satisfaction.
• Drive Responsible AI and Quality: Establish governance, guardrails, evaluation standards, and policy enforcement in partnership with Responsible AI, Security, Privacy, Legal, and Enterprise Architecture. Define evaluation frameworks for quality, safety, reliability, latency, hallucination risk, cost, and business outcomes.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a AI Digital Product Sr Manager with these qualifications.

Basic Qualifications

• Experience in leading products, defining roadmaps and tracking the success of the product. 
• Strong technical fluency with cloud-native software platforms and the ability to collaborate effectively with software engineers, AI engineers, platform engineers, architects, data scientists, and business stakeholders.  Excellent critical thinking, problem solving, and communication skills,
• Master’s degree and 6 years of Product/AI/Information/Tech Systems experience OR 
• Bachelor’s degree and 8 years of Product/AI/Information/Tech Systems experience OR 
• Diploma and 12 years of Product/AI/Information/Tech Systems experience  

Preferred Qualifications

• 8+ years of product management or related experience, including 5+ years delivering AI/ML, developer platform, cloud platform, or enterprise software products.
• Experience building or managing enterprise AI platforms, developer platforms, platform-as-a-product, or shared platform capabilities that enable internal or external developers.
• Strong understanding of LLMs, AI agents, retrieval-augmented generation (RAG), agent orchestration, model serving, AI evaluation, and ML productization in enterprise environments.
• Experience with modern AI and cloud technologies such as AWS, Databricks, MLflow, OpenAI Agents SDK, LangGraph, AutoGen, or comparable AI development platforms and frameworks.
• Experience with cloud-native architectures, APIs, SDKs, microservices, event-driven systems, and modern software engineering practices, with the ability to partner effectively with engineering teams on technical architecture and product decisions.
• Experience defining and measuring developer experience, platform adoption, product analytics, customer success metrics, and platform health, using data to drive product decisions and prioritization.
• Experience establishing or partnering on Responsible AI, security, privacy, governance, and compliance practices for enterprise AI platforms, including guardrails, policy enforcement, and evaluation standards.
• Strong executive communication and stakeholder management skills, with experience presenting product strategy, technical vision, and business outcomes to senior leadership.
• Hands-on experience using experimentation, telemetry, observability, and customer feedback to improve platform adoption, product quality, and user experience.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental & vision coverage, and life & disability insurance
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range