INACTIVE
Full-Time
Manager – Product Education Engineering
Infrastructure solutions for cloud environments
Junior, Mid, Senior
United States
Requirements
- Support career growth for members of your team
- Build systems that help the education team work efficiently and effectively
- Give your team members clear and kind feedback that helps them grow
- Onboard new team members to our tool chains, infrastructure, and writing standards
- Review and test content by running step-by-step tutorials on the command line
- Suggest technical and educational improvements to existing and new content
- Triage content requests from inside and outside the company
- Help set team goals that align with product direction and marketing efforts
- Build balanced quarterly content roadmaps that align with the team's goals
- Delegate portions of the roadmap to the Education Engineers and Technical Writers on your team
- Explore new teaching tools that can help our users learn
- Coordinate with the events team to deliver instructor-led training during company conferences
- Collaborate with Product, Engineering, Support, Marketing, and Web Engineering
- Remove organizational barriers to cross-team collaboration when necessary
- Use analytics to improve the learning experience and keep users coming back to our education sites
- Create hands-on coding tutorials, diagrams, code samples, videos, and other educational content
- Deliver instructor led training twice a year during company conferences
- Structure content based on educational standard processes, adult learning theory, content and product usage data, and corporate priorities
- Continuously improve their writing and technical skills through collaboration and professional development
- Led, mentored, or managed engineers, or people in technical roles
- Built step-by-step, command-line tutorials, demos, labs, or online interactive content
- Coached technical content creators in an educational environment
- Created content roadmaps or publication schedules
- Reviewed and acted on analytics to improve user experiences
- Served in a customer-facing technical role. Examples: technical trainer, sales engineer, technical account manager, customer success engineer, enterprise architect, software engineer, or other relevant work experience
- Pay Transparency Calculator: https://bit.ly/3B7gwql
- Benefits: https://www.hashicorp.com/careers/benefits
- Intern Ranges: https://bit.ly/3H2soha
Responsibilities
- Https://developer.hashicorp.com/terraform
- Https://developer.hashicorp.com/packer
Desired Qualifications
- Operated or maintained any HashiCorp product in a production environment
- Recorded audio/video content
- Explained concepts visually by creating graphics, diagrams, and other content
- Worked with or through training partners
HashiCorp's mission is to build solutions that enable innovation at global enterprises, offering them a common cloud operating model via consistent workflows to provision, secure, connect, and run their infrastructure with any application.
Company Stage
IPO
Total Funding
$1.4B
Headquarters
San Francisco, California
Founded
2012
Growth & Insights
Headcount
6 month growth
↓ -1%1 year growth
↓ -6%2 year growth
↑ 14%Benefits
Medical, dental & vision
Life & disability insurance
Flexible spending account (FSA)
Vacation and Other Leaves
401(k)
Family Expansion Benefit
Maternity and Parental Leave
Expanded Mental Health Support
INACTIVE