Hospitality Assistant

Location: dmg::media Headquarters, 9 Derry Street, Kensington, London, W8 5HY

Position: Full Time/Permanent

Shift Pattern: 40 hours flexible, Monday to Friday, no bank holidays 25 days holiday after probation and paid overtime

Salary: Up to £32k per annum

Job Purpose

The Hospitality Assistant is responsible for providing exceptional customer service, while serving our clients in meetings with refreshments and helping to serve lunches.

Key Responsibilities

• Customer Service:
• Assisting in running a busy room service operation within a corporate environment
• Handle phone calls and emails promptly and courteously.

Communication

• Respond to emails and other forms of communication promptly.
• Relay important information to the appropriate departments.

Technical Skills

• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Experience

• Previous experience in a hospitality role.

Skills

• Excellent communication skills.
• Must be able to serve at table

Personal Attributes

• Friendly and approachable demeanour.
• Professional appearance and behaviour.
• Punctuality and reliability.
• Ability to work both independently and as part of a team.