Data Analyst

Who we are
Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems.

With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs.

Zafin is headquartered in Vancouver, Canada, with offices and customers around the globe including ING, CIBC, HSBC, Wells Fargo, PNC, and ANZ. Zafin is proud to be recognized as a top employer and certified Great Place to Work® in Canada, India and the UK.

Job Summary:

We are seeking a proactive and detail-oriented Data Analyst with strong hands-on experience in Power Bi, Dax, Power Query and MS Excel. The ideal candidate will be confident in building and managing operational reports and dashboards, with the ability to work independently and collaboratively across teams. You should be able to turn raw data into meaningful insights and visualizations that support decision-making. A basic understanding of FinOps and Azure Cost Management is preferred, as the role may include supporting cloud cost reporting and analysis.

Key Responsibilities:

• Insight Generation: Dive into raw data, identify trends and anomalies, and translate findings into concise, narrative-driven recommendations for stakeholders.
• Dashboard Development: Design, build and maintain interactive Power BI reports and data models (DAX, Power Query) that drive operational decision-making.
• Operational Analytics: Partner with ops leaders to define KPIs, monitor performance (e.g., process metrics, cloud spend), and recommend optimizations.
• ETL & Data Prep: Extract and transform data using Power Query (Excel & Power BI), ensuring data quality, consistency and scalability.
• Automations & Tools: Automate routine reporting processes (e.g., scheduled refreshes, alerts) and propose improvements to streamline analytics workflows.
• Collaboration & Growth: Work cross-functionally, gather requirements, present insights clearly to technical and non-technical audiences, and continuously upskill in data tools and methodologies.

Skills and Qualifications:

• Technical Expertise: Experience: 4+ years in data analytics or business intelligence roles, with demonstrated impact on operational outcomes.
• Power BI Mastery: Advanced proficiency in Power BI Desktop and Service, strong data modeling skills, complex DAX calculations and Power Query transformations.
• Data Storytelling: Expert at turning data into compelling visual narratives—using charts, narratives and dashboards to influence decisions.
• Technical Toolkit:
  • Microsoft Excel (PivotTables, advanced formulas, Power Query)
  • SQL for querying relational databases (preferred)
  • Basic understanding of FinOps and Azure Cost Management for cloud-cost analytics (good to have).
• Soft Skills: Strong analytical mindset, excellent communication (verbal & written), curious and growth-oriented.
• Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical information to non-technical stakeholders.
• Educational Qualification: Minimum of a Bachelor's degree, preferably in a quantitative field such as Mathematics, Statistics, Computer Science, Engineering, or related discipline

What’s in it for you
Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers
Zafin welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.