Product Designer I - Cloud Platform, IAM

US (Remote); #LI-Remote

Meet the Team

We are a team of Product Designers continually building expertise in IAM, Security, RBAC, and other Cloud technologies and systems to provide best-in-class experiences for our users. As a member of the Cloud team, you’ll partner closely with full-stack engineers, product managers, and design leadership on creating modern workflows to automate infrastructure on any cloud. 

What We Do

HashiCorp Cloud Platform (HCP) is a fully managed platform offering HashiCorp products as a service to automate infrastructure on any cloud. In other words, we offer practitioners and organizations the fastest way to get started with HashiCorp’s tools. 

The HCP team is focused on moving all of HashiCorp’s commercial products to the cloud by creating and delivering them as a Software as a Service (SaaS) offering.  

What You’ll Do

As a Product Designer on the Identity and Access Management (IAM) team, you will bring a systems approach when creating solutions and designs for scale that all the HashiCorp product teams can leverage to accelerate their journey to the cloud. You will focus on key features and functionality that enable our users to create and manage their accounts, assign roles, and manage user access at scale. 

You’ll use your passion for design to act proactively, navigate uncertainty and ambiguity, thrive by solving problems, confidently lead projects, and drive collaboration with cross-functional partners while holding a high bar for quality in design and user experience. 

You’ll collaborate tightly with a distributed team of peers to help shape the next version of HashiCorp’s Platform, including running and participating in workshop sessions and driving conversations to help different teams with HCP adoption while following the HashiCorp Principles. 

You’ll combine research and creativity to give our technical users practical and elegant solutions to complex challenges. Creating multiple concept explorations, sharing with the team, and incorporatIng feedback into your designs. 

You’ll deliver user-centered design (including user flows, wireframes, prototypes, accessibility standards, and a strong design aesthetic) informed by user and market research.

Your Roadmap to Success

Your First 30-Days

Learn the ins and outs of HashiCorp Design, become familiar with HashiCorp Platform, and start partnering with your engineering and product teams.

This may include:

• New hire onboarding
• Become familiar with HashiCorp’s design tools and processes
• Reviewing existing designs and patterns
• Becoming familiar with our design system
• Walk through the HashiCorp Platform tutorials, deploying sample infrastructure
• Seek feedback from peers and managers and use it to become more effective and grow interpersonally
• Adapt positively to change and be proactive in taking on new challenges

First 90-Days

• Review existing research, metrics, and understand our user personas
• Meet with your engineering and product peers at a regular cadence
• Review design work with peers and stakeholders
• Begin working on crafting experiences for features on the roadmap
• Conducting research studies to learn more about HashiCorp’s users
• Creating prototypes and testing them in front of users

First 180-Days

• Facilitate workshops to help define and refine solutions to open problem spaces
• Schedule and facilitate design reviews to collect feedback from and inform stakeholders and leadership
• Test and validate designs with users and subject matter experts to refine workflows
• Build strong cross-functional relationships; act as a strategic thought partner, offer support and engagement, and inspire trust through consistent, successful delivery of projects 
• Identify opportunities to improve and grow, take part in our mentorship program within the organization