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Team Lead – Cloud
Posted on 8/25/2023
INACTIVE
Modern, general-purpose database platform
Company Overview
MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data
Data & Analytics
Company Stage
Series F
Total Funding
$311M
Founded
2007
Headquarters
New York, New York
Growth & Insights
Headcount
6 month growth
↑ 7%1 year growth
↑ 10%2 year growth
↑ 57%Locations
Vancouver, BC, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
AWS
Google Cloud Platform
JavaScript
Java
Linux/Unix
Microsoft Azure
PHP
REST APIs
Ruby
Python
NoSQL
CategoriesNew
Software Engineering
Requirements
- Management skills, with hands-on experience running small to mid sized teams in a rapid-growth environment
- Patience, empathy, and a genuine desire to help others
- Strong background in one or more of the following (ideally with some experience in the rest)
- Software development/design
- Systems Administration, Linux preferred
- Database administration
- Performance tuning and benchmarking
- Technical Support
- Configuration and usage of common cloud providers (AWS, GCP, Azure)
- Networking knowledge, including firewalls and load balancers
- Excellent communication skills, both written and verbal
- The ability to think on your feet, remain calm under pressure, and find solutions to challenges in real-time
- Strong diagnostic/troubleshooting process, with significant experience troubleshooting end-to-end technical issues in production environments
Responsibilities
- Drive customer success by guiding the team to solve fascinating technical problems, all the way from design through to production operations. This includes managing their team's workflow, assisting on hands-on customer issues, and managing both internal and external escalations
- Hands on management of a fast growing, distributed team, with team members across the US. This includes tasks such as hiring, training, mentoring, meetings, and performance evaluations
- Contribute to internal technical projects, which can include software development, benchmarking, building documentation and training guides, and providing oversight on other engineers' project work
- Represent MongoDB and Technical Services at meetups and conferences with the community of developers and leaders
- Ensure we are investing the right resources, addressing the right problems, and scaling the organization properly to fuel our hyper-growth. This means you'll also be expected to drive monthly and quarterly pain and bug reports to Engineering, improve operational workflows with internal teams at MongoDB, coordinate regional trainings, summits, and conferences, as well as focus on how we address market demand for our product and services more broadly
Desired Qualifications
- Experience managing large-scale databases (RDBMS or NoSQL or both)
- Experience using or managing MongoDB
- Experience coding in one or more of Java, PHP, Python, Ruby, C, C++, C#, Javascript