Senior Business Intelligence Analyst

MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 10,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell.

We’ve raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as CEO’s from GE, Twilio, Toast and PagerDuty.

As a Senior Business Intelligence (BI) Analyst you will lead the development and optimization of our BI systems and reporting infrastructure. In this role, you will be responsible for designing data models, creating insightful dashboards, and analyzing large datasets to provide actionable insights that drive strategic decision-making. You will collaborate with cross-functional teams to gather business requirements, translate them into analytical solutions, and deliver clear, data-backed recommendations. 

What you’ll do:

• Develop, implement, and maintain business intelligence reports and dashboards.
• Collaborate with stakeholders to understand business needs and translate them into BI requirements and solutions.
• Design and implement dashboards to provide actionable insights for our sales and marketing teams.
• Ensure data accuracy and integrity by implementing data governance and quality standards.
• Develop new metrics to better measure the performance of the business.
• Stay up-to-date with the latest BI technologies and trends to ensure the company utilizes the best tools and practices.
• Manage BI projects, including resource allocation, timelines, and deliverables.

About you:

• Bachelor’s degree in Business, Computer Science, Information Systems, or a related field. A Master’s degree is a plus.
  Proven experience as a Business Intelligence Analyst or in a similar role.
• Strong proficiency in BI tools such as Tableau, Power BI, or similar.
• Excellent SQL skills and experience with database management systems.
• Strong analytical and problem-solving skills.
• Experience building executive-level dashboards and full-funnel reporting.
• Experience with data warehousing and ETL processes.
• Ability to manage multiple projects and meet deadlines.
• Excellent communication and interpersonal skills.
• Knowledge of industry best practices and trends in business intelligence.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.