Human Resources Operations Partner

THE OPPORTUNITY

Silvus is seeking a dynamic individual who is just as comfortable with autonomy as collaborating with the HR team and various company departments – someone who understands human resources best practices with the ability to provide stellar customer service for our employees.  A demonstrated ability to problem-solve with strong critical thinking skills is vital, coupled with great attention to detail.  Working in human resources requires excellent and effective communication and interpersonal skills, with a high emphasis on professionalism and a positive, user-friendly attitude.

The Human Resources Operations Partner will work closely with assigned departments to support their hiring and onboarding and offboarding processes as well as employee relations in order to provide support and alignment with company policies and processes.   As a member of the fast-paced Human Resources team, this position also serves as a “first responder” to general HR inquiries.

Reporting to the Senior Human Resources Operations Partner, this position is on a hybrid schedule, and a minimum of 3 days onsite per week is expected. On-site days are Mondays, Wednesdays, and Thursdays. The location for this role is Silvus Technologies’ HQ in the heart of vibrant West Los Angeles.

The following is a list of at least some of the current essential job functions of the position. Management may assign or reassign duties and responsibilities at any time at its discretion. 

ROLE AND RESPONSIBILITIES

• Partner with the recruiting team to support assigned departments. Prepare offer letters and accompanying documentation, communicate with hiring manager, track candidate progress, conduct onboarding and processing of all orientation documentation, and bolster acclimation for those new hires to ensure a smooth start.
• Partner with supervisors in assigned departments to prepare offboarding for employees who are separating from the company.
• Handle inquiries related to employee relations for assigned department matters, including but not limited to promotions/transfers, conflicts/grievances/investigations, timekeeping, maintenance of HR records, and any personnel matters. Serve as support for department supervisors and division heads.
• Maintain clear and consistent communication with team members in assigned departments for policy updates, best practices, etc.
• Act as an HR “first responder” for personnel and department inquiries. Provide guidance and clarification on policies, processes, and benefits.
• Handle daily operational HR tasks that may not be specifically tied to the assigned departments.
• Responsible for any data requests or reporting requirements for assigned departments.  Generate custom reports and data analysis as requested and report on HR metrics.
• Participate in the compliant maintenance of personnel files and update employee databases.
• Develop and maintain strong working relationships with all hiring managers, supervisors, department leaders, and HR team members to create partnerships that yield success and cohesion.
• Stay informed of best practices and market trends in human resources and federal/state labor laws.
• Prepare and amend HR documents as necessary.
• Participate in HR projects, events, and activities.

REQUIRED QUALIFICATIONS

• A Bachelor’s Degree in a related field is required.
• At least seven years of solid demonstrated experience in human resources, including ownership of responsibilities noted in the scope of work.
• Strong attention to detail and ability to work independently, problem-solving with strong critical thinking skills.
• Ability to represent the company in a polished, professional, and articulate manner, with excellent oral and written communication skills and a positive, user-friendly attitude.
• Strong multitasking and prioritization skills.
• Ability to handle sensitive and confidential information appropriately and exercise solid judgment.
• Ability to build rapport with team members and other employees and leadership to collaborate in a fast-paced environment.
• Proficiency with Microsoft Office and Google Suite software programs.
• Experience with HRIS platforms, preferably Paylocity, ADP, or Workday.
• Employment is contingent upon successful clearance of a background check.
• Must be a U.S. Citizen due to clients under U.S. government contracts.