Who Are We?

Postman is the world’s leading API platform, used by more than 25 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on Twitter via @getpostman.

Our team joined Postman through the acquisition of Akita and currently operates as a startup within Postman.

We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The opportunity

With Postman Insights, our vision is to help guide a developer with little previous experience—in both the system being monitored and the Postman API Platform—to productively find and fix issues. Our goal is to be able to help any developer locate API endpoints causing potential issues within 15 minutes of signing up for an account. This will empower even a new developer to find and fix issues in their first days on the job, as easily as they can call an API today.

As we work with our early users to shape the product, we’re looking for a full-stack, 0-to-1 product designer to bring our product to life. The main responsibilities for this role include doing user interviews to clarify the product definition and user needs, working with users and the rest of the team to align on user journeys, and solving challenging information architecture problems to design a magical, easy-to-use product experience for developers. If you’re looking for a challenge that takes your career to the next level, this is the role for you. 

Read more here about our vision.

What You’ll Do:

• Develop and execute research plans to develop personas and user journeys for a 0-to-1 product for two kinds of research: 0-to-1 research to understand the state of the world without our product, and user testing to understand where to improve our product. Drive alignment across the team on user needs and UX goals.
• Design a new product in a new category with heavy information architecture needs completely new kind of product. Work with Product to define requirements, make recommendations on product functionality, research comparable products, and conduct user interviews.
• Collaborate closely with product and engineering. Run meetings, lead jam sessions, and create artifacts to drive collaboration and alignment across the entire team around design goals.
• Work with product and engineering to define team processes, roadmaps, and research plans that most effectively help us reach our goals. 
• Iterate with alpha users on a weekly basis to continually improve the product.

About You:

• You love hard UX problems. You get obsessed with understanding complex user needs in order to create simple, intuitive user experiences. You have strong UX research and prototyping skills.
• Thrive in a scrappy environment, always eager to determine the simplest way to test the next feature. You don’t mind interrupts and can pull together quick demos when needed.
• Experience leading information architecture design for complex frontends displaying lots of data. You don’t necessarily need experience working with developer/devops dashboards specifically; financial apps are an example of a different kind of dashboard with similar data needs.
• Excellent communication and collaboration skills. You’ll be working closely with our entire engineering team, synchronously and asynchronously.
• We’re moving fast, so we’re looking for someone based in the Bay Area who can come into the San Francisco office at least once a week.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

What Else?

This role is based in the greater San Francisco Bay area, and the reasonably estimated salary for this role ranges from $170,958 - $221,240, plus a competitive equity package. Actual compensation is based on the candidate’s skills, qualifications, and experience. In addition to our pay-on-performance philosophy, we offer a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Salaries will vary outside of the listed metropolitan areas & the U.S.

Equal Opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.