ABOUT FANDUEL GROUP

FanDuel Group is a world-class team of brands and products all built with one goal in mind — to give fans new and innovative ways to interact with their favorite games, sports, teams, and leagues. That’s no easy task, which is why we’re so dedicated to building a winning team. And make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give.

Our brands include:

• FanDuel — A game-changing real-money fantasy sports app
• FanDuel Sportsbook — America’s #1 sports betting app
• FanDuel TV — "The Bettor Sports Network" bringing live sports and interactive content to the games fans care about most
• FanDuel Racing — A horse racing app built for the average sports fan
• FanDuel Casino & Betfair Casino — Fan-favorite online casino apps
• FOXBet — A world-class betting platform and affiliate of FanDuel Group
• PokerStars — The premier online poker product and affiliate of FanDuel Group

THE POSITION: 
Our roster has an opening with your name on it

The Sportsbook Supervisor will lead a team of sportsbook cashiers and is responsible for the day-to-day operations of the sportsbook money room, vault, and floor operations. This person will also be responsible for facilitating all money needs and transactions in the money room, including but not limited to transporting banks and change, balancing and auditing cashier drawers, and reporting cash discrepancies to management.

THE GAME PLAN:
Everyone on our team has a part to play

• Responsible for maintaining and balancing the vault and reporting daily issues and discrepancies to management immediately
• Transport change, pickups, and banks in a safe and timely manner
• Conduct sweeps/bankroll increases on cashier drawers as necessary and provide accurate reporting on monies exchanged from employees at the end of each day/event
• Complete routine kiosk drops in an efficient manner, according to company policies and procedures
• Facilitate all money needs while adhering to the company’s standard operating procedures
• Monitor performance, conducts basic maintenance, and customer experience on kiosks
• Approve or deny wagers from guests in conjunction with the Risk and Trading team
• Ensure the accurate completion of all paperwork turned in by cashiers and supervisors
• Handle escalated guest disputes in the Sportsbook
• Reports issues and discrepancies to management immediately
• Oversee the sportsbook team and assist with training, performance reviews, performance corrections, and/or scheduling of staff
• Maintain high visibility throughout the Sportsbook.
• Provide outstanding customer service in a timely manner to both guests and fellow employees
• Other duties as assigned

THE STATS:
What we’re looking for in our next teammate

• Minimum of 1 year of experience with cash handling and sportsbook betting experience preferred 
• Previous supervisory experience preferred
• Minimum 1 year of high-volume cash handling experience preferred
• Minimum 1 year of ticket writer/cashier experience preferred
• Must be able to obtain and maintain a gaming license and satisfy all regulatory requirements
• Strong collaboration and project management skills
• Excellent written and verbal communication skills
• Ability to thrive in a fast-paced, team-oriented environment
• Experience in sports or online gaming highly desired
• Exceptional interpersonal skills in dealing with employees and customers

THE CONTRACT: 
We treat our team right

Competitive compensation is just the beginning. As part of our team, you can expect:

• An exciting and fun environment committed to driving real growth
• Opportunities to build really cool products that fans love
• Mentorship and professional development resources to help you refine your game
• Flexible vacation allowance to let you refuel
• Hall of Fame benefit programs and platforms

FanDuel Group is an equal opportunities employer. Diversity and inclusion in FanDuel means that we respect and value everyone as individuals. We don’t tolerate bias, judgement or harassment.  Our focus is on developing employees so that they reach their full potential.

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