Full-Time

General Manager

Updated on 8/1/2026

Deadline 5/19/27
Crash Champions

Crash Champions

1,001-5,000 employees

Collision repair and auto body services

Compensation Overview

$75k - $135k/yr

+ Performance-based bonuses + Referral bonus + 401(k) match

Chagrin Falls, OH, USA

In Person

Category
Business & Strategy (1)

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Requirements
  • Knowledge of the collision industry, including high-level knowledge of insurance procedures and requirements for a variety of carriers.
  • Aptitude in decision-making and problem solving.
  • Ability to lead and work collaboratively with others to meet shared objectives.
  • Demonstrated ability to meet deadlines and achieve successful results.
  • Proficient knowledge and use of estimating software, including CCC ONE Total Repair Software.
  • Proficient with computers and other technology.
  • A valid driver’s license is required.
Responsibilities
  • Meet or exceed location revenue goals and other key performance indicators by managing the front and back of shop from vehicle intake through delivery to ensure high shop throughput, production quality, and efficiency.
  • Assign repair jobs to Body Technicians and prioritize vehicles for teardown or paint.
  • Support teammates during peak times by receiving customers, checking in vehicles, and writing estimates as needed.
  • Ensure all repairs align with Crash Champions and I-CAR quality standards, repairs are billed accurately and correctly, and back-of-shop personal protective equipment protocol is upheld for teammate safety.
  • Complete shop payroll and staffing in a timely manner by ensuring production staff follow punch-in and punch-out guidelines and flag-hour procedures for weekly payroll processing, and manage staff paid time off, vacation, or leave.
  • Manage daily production flow by communicating with Body Technicians, Collision Estimators, and Parts Managers to meet delivery requirements.
  • Write direct repair program complaint estimates as needed after full disassembly and damage discovery, update Collision Estimator estimates as needed, and lock final estimates.
  • Understand teammate position requirements, interview and hire candidates based on skills and experience, and provide individual teammate performance coaching, feedback, and support for growth and progression opportunities.

Crash Champions provides auto body repair services for a wide range of vehicles, from minor dents to major collision restoration, using certified repair facilities. Its offerings include collision repair, paintless dent repair, aluminum repair, vehicle painting, virtual estimating, rental car assistance, and towing, with repairs performed by highly trained technicians to restore vehicles to pre-accident condition. The company differentiates itself through certified facilities, a broad service mix, virtual estimating, and a strong focus on technician training and customer satisfaction. Its goal is to deliver reliable, high-quality repairs and smooth support for customers through convenient services and insurance-company partnerships.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Crestwood, Illinois

Founded

2014

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Simplify Jobs

Simplify's Take

What believers are saying

  • May 2026 Sunbit rollout unlocks pay-over-time options and lifts self-pay conversion.
  • May 12, 2026 hiring drive targets 300 technicians in 60 days, expanding capacity.
  • June 2026 Windham and April 2026 Dade City openings show continued market-share gains.

What critics are saying

  • Lucero v. Crash Champions filed May 12, 2026, alleges overtime misclassification nationwide.
  • Washington wage-posting claims settled for $2.07 million; similar labor suits signal recurring compliance leakage.
  • Headcount fell 1.3% year over year in 2026; technician shortages can cap throughput and margins.

What makes Crash Champions unique

  • Crash Champions has 650-plus repair centers across 38 states, giving national insurer reach.
  • Its CCC ONE and Sunbit integration streamlines financing inside the estimating workflow.
  • Certified facilities and technician hiring support premium repairs for complex EVs and luxury brands.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Employee Referral Bonus

Paid Holidays

Growth & Insights and Company News

Headcount

6 month growth

8%

1 year growth

8%

2 year growth

8%
Fender Bender
Jun 10th, 2026
New Crash Champions location opens in New Hampshire.

New Crash Champions location opens in New Hampshire. The new 25,000 sq. ft. facility is located along the Route 28 corridor in Windham, New Hampshire. Related To: June 9, 2026 Crash Champions opened a new repair center at 16 Rockingham Road in Windham, New Hampshire. The facility is the company's fifth location in the state and spans 25,000 square feet. Crash Champions first expanded to New Hampshire in 2022. In 2024, the company continued its growth across the state through the acquisition of Auto City Collision Center in Manchester. "New Hampshire continues to be an important growth market for Crash Champions, and we're excited to further invest in the communities we serve with the opening of our Windham location," said Matt Ebert, Founder and CEO of Crash Champions. "This new repair center strengthens our ability to support local drivers and insurance partners while meeting the growing demand for high-quality collision repair services in the region." Located along the Route 28 corridor, Crash Champions says the new Windham location is equipped with advanced repair technology and staffed by skilled professionals dedicated to restoring vehicles to pre-accident condition safely and efficiently. Get more collision repair tips & tech with ABRN! Claim your FREE digital subscription to ABRN magazine! SUBSCRIBE FREE

Quandec Corporation
May 19th, 2026
Crash Champions activates Sunbit consumer financing program.

Crash Champions activates Sunbit consumer financing program. Crash Champions has activated a nationwide consumer financing program powered by Sunbit, making pay-over-time options available to customers at more than 650 of the multi-shop operator's collision repair centers across 38 states. The service, marketed as "Fix Now Pay Later," officially launched May 8 and was announced May 18. The rollout makes Crash Champions the first major national MSO to deploy the Sunbit financing integration embedded inside CCC Intelligent Solutions Inc.'s (NASDAQ:CCC) CCC ONE estimating and shop management platform. CCC unveiled the Sunbit integration on April 15, citing data showing that self-pay repairs now represent more than 25% of

Crash Champions
May 18th, 2026
Crash Champions rolls out nationwide fix Now Pay Later solutions with Sunbit.

Crash Champions rolls out nationwide fix Now Pay Later solutions with Sunbit. Crash Champions, one of the nation's fastest-growing founder-led collision repair providers, today announced the nationwide activation of its flexible financing solution, powered by Sunbit - the leading financial technology company building solutions for real life. The seamless pay-over-time service officially launched on May 8. With the 'Fix Now Pay Later' services, eligible Crash Champions customers now have access to in-store or online financing - including three-month 0% APR options available for approved customers. The new service offering reflects Crash Champions' continued focus on creating a People First experience for customers navigating unexpected automotive repairs. "We help people in a time of need, and our team is obsessed with creating a repair experience that is built upon that vision," said Crash Champions Chief Strategic Officer Ryan Downs. "Offering flexible payment options empowers our customers to access high-quality repairs in ways they wouldn't otherwise be able to. This is especially true as vehicles become more complex and repair costs continue to rise. We always strive to meet people where they are at by providing a friendly, professional experience, and we're thrilled to open this new door by offering our customers a flexible payment option." The Sunbit-powered solution, integrated directly into Crash Champions' repair management system, CCC, allows customers to pay for repairs over time through flexible payment plans, making needed repairs more accessible and keeping cars safer. The technology streamlines the experience by assessing eligibility and presenting available payment plan options directly to customers before, during or after their visit. Key features of the program include: * Fast and simple application process with no fees; * No hard credit check; * Flexible monthly payment options; * Every approved customer receives a 0% interest offer; * Over a 90% approval rate; and * Shop and customer dedicated support. "Partnering with brands like Crash Champions helps more customers secure high-quality, certified repairs by bridging an important financing gap and delivering a better customer experience," said Oded Vakrat, Sunbit Vice President of Platform Partnerships. "The power of our best-in-class financial technology coupled with Crash Champions' proven operational excellence delivers a significant value proposition for automotive repair customers across the U.S." Mark Fincher, Vice President of Product Management for CCC, said, "Sunbit is the modern, preferred way to pay over time for repairs and a welcome amenity for collision shops. I have no doubt that Crash Champions' decision to bring Sunbit's leading financing technology to their customers via the Consumer Financing integration inside CCC ONE will pay off exponentially with higher repair orders, better customer satisfaction and return business."

Fender Bender
Apr 8th, 2026
Crash Champions opens new location in Dade City.

Crash Champions opens new location in Dade City. The new facility is equipped with state-of-the-art equipment including outfitted, including a Car-O-Liner EVO 3 system, the latest Pro Spot welders and Pro Spot riveting station, and a KECO glue pull station. Related To: April 7, 2026 Crash Champions opened a new repair center in Dade City, Florida - the brand's 20th location in the Tampa Bay area - at 36127 Clinton Ave on April 6. The state-of-the-art, 15,000+ square-foot facility is a ground-up construction project featuring fully air-conditioned production areas. It's outfitted with industry-leading equipment, including a Car-O-Liner EVO 3 system, the latest Pro Spot welders and Pro Spot riveting station, and a KECO glue pull station. "Since expanding to Florida in 2021, we've continued building our team by delivering trusted, high-quality service when people need it most," said Founder and CEO Matt Ebert. "We're excited to open this modern repair center and extend our best-in-class collision repair services to the Dade City community." The location, which is open on Saturdays to better serve customers throughout Pasco County and the Greater Tampa Bay area, supports Crash Champions' mission to provide customers with a best-in-class experience backed by a lifetime warranty.

Quandec Corporation
Apr 7th, 2026
Crash Champions opens 20th Tampa Bay area repair center.

Crash Champions opens 20th Tampa Bay area repair center. Crash Champions has opened a new collision repair center in Dade City, Fla., its 20th location in the Tampa Bay area. The 15,000-sq. ft. facility began operating April 6 at 36127 Clinton Ave. The opening continues the multiple shop operator's buildout in Florida, where it has been actively growing its store footprint since first entering the state in 2021. "Since expanding to Florida in 2021, we've continued building our team by delivering trusted, high-quality service when people need it most," said Matt Ebert, founder and CEO of Crash Champions. "Collision Group is excited to open this modern repair center and extend its