Full-Time
Cafe Team Member
Customer Service
Posted on 10/1/2025
WSH International Investments
Contract catering provider across brand portfolio
No salary listed
Edinburgh, UK
In Person
 Customer Experience & Support (2) |
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- Excellent customer service skills with a friendly and supportive attitude
- Strong communication abilities and interpersonal skills
- Proficiency in food handling and safety practices
- Ability to handle cash transactions and perform basic math calculations
- Demonstrated teamwork skills and willingness to collaborate
- Excellent multitasking abilities in a fast-paced environment
- Greet and serve customers in a friendly and efficient manner
- Take food and beverage orders accurately and process payments
- Prepare and serve a variety of hot and cold beverages, including specialty coffees
- Assist in food preparation and presentation
- Maintain cleanliness and hygiene standards in the cafe area
- Restock supplies and monitor inventory levels
- Work collaboratively with team members to ensure smooth cafe operations
- Handle customer inquiries and resolve issues promptly and professionally
- Adhere to all food safety and health regulations
- Participate in ongoing training and development programs
- Previous experience in food service or retail (preferred)
- Flexibility to work various shifts, including weekends and holidays
Westbury Street Holdings (WSH) is a British holding group that owns and runs several food-services brands. It focuses on contract catering, serving clients such as businesses, schools, and organizations through brands like BaxterStorey, Benugo, and Searcys. Its services include planning menus, sourcing ingredients, preparing meals, and delivering ongoing service tailored to each client, with an emphasis on fresh, seasonal, and locally sourced ingredients and controlled costs. The company stands out by managing a portfolio of established brands under one umbrella, integrating procurement and brand operations across diverse dining formats. Its goal is to provide dependable, high-quality food services to a wide range of clients while growing its brand portfolio and keeping costs under control.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Reading, United Kingdom
Founded
2011
Simplify's Take
What believers are saying
- Net assets surged 101% to £54.6M with £54M turnover.
- Debt ratio improved 4.2% to 91% boosting stability.
- Joined UN Global Compact on 20 February 2023.
What critics are saying
- Compass Group undercuts BaxterStorey by 15% eroding 20% share.
- Elior UK captures school clients causing 25% revenue drop.
- Private equity divests WSH by 2027 triggering fragmentation.
What makes WSH International Investments unique
- WSH owns BaxterStorey, Benugo, and Searcys brands in contract catering.
- WSH commits to 100% RSPCA Assured British free-range eggs.
- WSH launched Supplier Code of Conduct with 11 ESG targets.
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Benefits
Flexible Work Hours
Company News
As part of their ESG commitments, WSH launched a 'Supplier Code of Conduct' in which 11 targets were set in a bid to continually raise the bar on sourcing standards and transparency across the foodservice supply chain.
Westbury Street Holdings launched Mosaic, a subscription-based contract catering model, as part of a move to offer clients flexible solutions in a post-Covid workplace.