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L1 Platform Support Engineer
Posted on 1/3/2023
INACTIVE
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Requirements
  • Excellent verbal and written communication skills to ensure stakeholder needs are met
  • Ownership to follow through questions/requests/incidents raised by the stakeholders
  • Ability to collaborate with teams and develop relationships to achieve common goals
  • Time management skills to track, manage and prioritize multiple tasks/ requests in proper order
  • Curiosity to learn about the applications supported and their respective workflows
  • Conveyance of alerts, updates, resolutions for incidents to management/impacted customers
  • Capability to ensure smooth handovers for a “follow the sun model” followed by the team
  • Prior Customer support/Platform Support experience
  • BS/BA in Computer Science/Information Technology
Schonfeld

201-500 employees

Proprietary trading firm
Company Overview
Schonfeld's mission statement is to help clients work toward financial independence through planning.