Senior Product Manager, Consumer @ Affirm

Senior Product Manager, Consumer

Posted on 1/9/2022

INACTIVE

Locations

Remote in USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Management

Marketing

SQL

Requirements

3+ years of product management experience
Passion and drive to change consumer finance for the better
Track record of successfully launching and growing consumer software products and services
Experience in a D2C facing product role in e-commerce, consumer internet, fintech or payments
Analytically driven and highly metrics oriented
Clear and compelling in written and verbal communication
Obsesses over getting the details right but knows how to ship on time
Familiarity with SQL and Excel for product analysis

Responsibilities

Contribute to the product definition, strategy, and long term vision for our suite of consumer products
Invent the future by talking to customers, looking at the data, and building products that our users will love
Collaborate with a stellar team of researchers and analysts to run UXR, usability studies, data-driven experiments and platform improvements to inform product direction
Lead a cross-functional team of engineering, design, operations, marketing and consumer business
Establish, monitor, and measure success metrics after launch. Consistently integrate behavior data and customer feedback into key product decisions

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm, Inc. proudly includes Affirm, PayBright, and Returnly.

We are looking for a user-centric Product Manager who is passionate about developing honest and transparent financial products that improve lives. Whether that’s helping users pay for the things they love responsibly or enabling them to reach their financial goals, this Lead Product Manager will spend the time to understand our user’s needs, delve into the data to understand behaviors and sharpen their instincts to anticipate non-obvious opportunities that will change the trajectory of our product. This Senior Product Manager is comfortable with ambiguity, works well cross-functionally and has an owner’s mentality.

The Consumer Product team at Affirm builds products for our Shopping Marketplace, new Financial Products and Rewards across our mobile app and web-owned channels. As a beloved brand with an NPS score of 79, we’re focused on building high-retention and frequency user experiences, enabling Affirm to become a bigger part of our consumer’s lives. You’ll collaborate with a team of Product Managers, Designers, Engineers, Analysts, Researchers and Marketers to bring the next generation of Affirm’s Consumer Products to life while making consistent improvements to existing experiences.

What You’ll Do

Contribute to the product definition, strategy, and long term vision for our suite of consumer products
Invent the future by talking to customers, looking at the data, and building products that our users will love
Collaborate with a stellar team of researchers and analysts to run UXR, usability studies, data-driven experiments and platform improvements to inform product direction
Lead a cross-functional team of engineering, design, operations, marketing and consumer business
Establish, monitor, and measure success metrics after launch. Consistently integrate behavior data and customer feedback into key product decisions.

What We Look For

3+ years of product management experience
Passion and drive to change consumer finance for the better
Track record of successfully launching and growing consumer software products and services
Experience in a D2C facing product role in e-commerce, consumer internet, fintech or payments
Analytically driven and highly metrics oriented
Clear and compelling in written and verbal communication
Obsesses over getting the details right but knows how to ship on time
Familiarity with SQL and Excel for product analysis

Location - Remote U.S.

Grade - USA30

#LI-Remote

Affirm is proud to be a remote-first company! The majority of our roles are remote and can be located anywhere in the U.S. and Canada (with the exception of the U.S. Territories, Quebec, Yukon, Nunavut, and the Northwest Territories) unless the job indicates a different global location. We are currently building operations in Spain, Poland, and Australia. Employees in remote roles have the option of working remotely or from an Affirm office in their country of hire, and may occasionally travel to an Affirm office or elsewhere for required meetings or team-building events. Our offices in Chicago, New York, Pittsburgh, Salt Lake City, San Francisco and Toronto will remain operational and accessible for anyone to use on a voluntary basis, subject to local COVID-19 guidelines.

All full-time jobs at Affirm (excluding interns and apprentices) are tied to a transparent grade-based pay range taking location into account.

[Colorado Candidates] In accordance with Colorado’s Equal Pay for Equal Work Act here.

If you got this far, we hope you’re feeling excited about this role. Even if you don’t feel you meet every single requirement, we still encourage you to apply. We’re eager to meet people who believe in Affirm’s mission and can contribute to our team in a variety of ways—not just candidates who check all the boxes.

Inclusivity:

At Affirm, People Come First is one of our core values, and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2021 DEI Report.

We also believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy, or the Affirm Employment Privacy Notice (EU) for applicants applying from the European Union, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

1,001-5,000 employees

Website

Point of sale installment loans for consumers

Company Overview

Affirm seeks to deliver honest financial products—to improve lives. The company operates a buy-now-pay-later platform for consumers at the point of sale.

Benefits

Spending wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
Supportive communities: Get involved with our employee resource groups and community groups
Remote-first workforce: If your role is remote, you can set up shop anywhere in your home country
Generous time off: Take the time you need when life happens
Health benefits: Get a plan that fits your needs
Mental healthcare: Take care of your mind with great mental health programs
Parental leave: Birth and non-birth parents get 18 weeks paid leave. Plus, a 4-week return-to-work transition program, at full base pay.
Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family.
Away days: We offer 24 company-wide paid days off—which help our teams collectively pause to recharge.
Learning & development: Engage in exciting learning programs to level up your growth.

Company Core Values

People come first: We consider our impact on people’s lives before we think about our own interests.
No fine print: We are completely transparent and honest—with our customers and with each other.
It's on us: We take full accountability for our actions, never shirking responsibility or passing the buck.
Simpler is better: We make complex things simple and clear.
Push the envelope: We never stop innovating, taking smart risks, and raising the bar.