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Full-Time

Customer Success Associate

Posted on 7/15/2024

Samsara

Samsara

1,001-5,000 employees

IoT-based operational efficiency and safety platform

AI & Machine Learning
Data & Analytics
Energy

Compensation Overview

$57.8k - $74.8kAnnually

+ Bonus + RSU Awards

Mid

Remote in Canada

Category
Customer Education & Training
Customer Experience
Customer Success
Customer Success & Support
Sales & Account Management
Requirements
  • 2-3+ years of experience in a Customer Success, account management, or strategic consulting role. SaaS experience preferred
  • Experience assisting or working with technical products
  • Bachelor’s degree from a 4-year institution
Responsibilities
  • Ensure customers increase the safety, efficiency, and sustainability of their operations with the IoT platform
  • Compose joint success plans with customers, conduct executive business reviews, conduct workshops with customers, deeply understand the Samsara platform's capabilities, serve as a mentor to the wider Customer Success and Support teams

Samsara, renowned for its Connected Operations Cloud, harnesses IoT data to improve safety, efficiency, and sustainability in multiple sectors. Offering pioneering AI cameras, safety analytics, and real-time GPS tracking, it provides a dynamic workspace where technology meets practical application. This makes it an exceptional place for those passionate about leveraging cutting-edge tech to make tangible improvements in operational sectors.

Company Stage

IPO

Total Funding

$2B

Headquarters

San Francisco, California

Founded

2015

Growth & Insights
Headcount

6 month growth

15%

1 year growth

32%

2 year growth

74%

Benefits

Health, dental, and vision coverage for employees and their families with premiums 100% covered

Mental health and wellness support

Family planning resources and parental leave policy

Quarterly reimbursement account you can use for wellness, family care, professional or personal development expenses

Flexible PTO and family leave

401k with up to 4% matching

Bi-annual company events