Software Engineering Manager

Thank you for your interest in joining our team! QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs.

QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community.

The Opportunity

The Manager Software Engineering - Merch Integration will lead and contribute to development activities supporting Integrating Merchandising Systems with the Enterprise as part of the strategic and transformation initiatives. As part of the Integration team supporting the strategic and transformative programs, you will provide expertise and guide integration frameworks, standards, and designs. As a manager, you will also help in building and maturing teams and managing their performance through well-defined career goals. The Software Engineering manager will develop and foster close relations with important partners within the business organization and the IT organization to understand their requirements and to help shape the implementation roadmap supporting strategic business goals. You will report to the Director Software Engineering - Merchandising. This is a hybrid position in West Chester, PA.

Who We Are

QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 13 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.

Your Impact

• Technical & Strategic Leadership: Lead the Merch Integration team, offering expertise, coaching and mentoring. Drive technology strategy, standards, and best practices (including tools, technologies, and design patterns) for improved overall developer experience and productivity
• Architecture & Integration: Partner with Architecture teams to align integrations with enterprise standards. Lead feasibility studies and efforts to improve or consolidate legacy systems and build critical new integrations.
• Champion DevOps Practices: Partner with enablement and platform teams to define and promote strategies that grow the team's capabilities and workflows.
• Collaboration & Partnership: Advise and partner with clients and external contractors to define technology requirements, provide solutions, and ensure successful project outcomes.
• Operational Excellence: Resolve operational issues, lead the evolution of support procedures, and define best practices for documentation and processes.
• Team & Resource Management: Manage projects and team assignments, monitor work quality, and assist leadership with hiring and budget goals.

What You Bring

• A Bachelor's Degree in Computer Science, Engineering, or related field

• 8+ years of related industry experience

• Expertise in leading systems integrations through messaging, service based and event driven architecture

• Experience with different technologies in building scalable architecture supporting high-volume and real-time integrations

• Experience in Continuous Integration, Continuous Testing and Continuous Deployment

• Experience with Agile methodology (Scrum)

• Experience with highly scaled, highly available, highly performant, and secure integration platforms

• Experience leading individuals, contract personnel and providing technical direction

• Excellent decision-making skills and sound thought leadership

• Experience in a technical leadership role for a large enterprise-class system

Remote work is not permitted in NYC at this time.

#LI-Hybrid #LI-LC4

If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on.If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers!

For QVC Group, our commitment to inclusion and belonging for all is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance. 

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