Full-Time
AIOps Lead Software Engineer
JP Morgan Chase
10,001+ employees
Global financial services with diversified offerings
No salary listed
Plano, TX, USA + 1 more
More locations: Columbus, OH, USA
In Person
 Software Engineering (2) |
|---|
| , |
- Formal training or certification on software engineering concepts and 5+ years applied experience
- 5+ years in software engineering, SRE, DevOps, or platform engineering, with practical experience in AIOps or AI-driven automation
- Experience with AIOps tools and frameworks for model deployment, monitoring, retraining, and lifecycle management, and automating operational tasks (e.g. incident triage, auto-remediation)
- Hands-on experience with GenAI/LLM frameworks (RAG Architectures, vector databases)
- Proficiency in at least one modern programming language (e.g., Python), with experience building and integrating GenAI models and APIs
- Strong background in observability and monitoring—designing and implementing distributed tracing, logging, metrics, dashboards, and alerting systems, including AI-assisted diagnostics
- Solid understanding of SRE/DevOps principles (SLA/SLOs, error budgets, MTTR, MTTD, Chaos Engineering), with a focus on leveraging GenAI to improve reliability and efficiency
- Hands-on experience with public cloud platforms (AWS), including deploying and managing GenAI workloads
- Practical experience implementing AIOps solutions using GenAI for anomaly detection, predictive alerting, automated incident response, root cause analysis, and self-healing systems
- Ability to explain complex technical concepts to product managers, executives, and non-technical audiences.
- Experience introducing AI/ML solutions into engineering teams (with limited prior AI experience) including establishing reusable patterns, providing technical direction, and coaching engineers through AI deliveries.
- Design and deploy AIOps solutions and automation pipelines to proactively detect, diagnose, and resolve incidents; reduce MTTD/MTTR, prevent recurrences
- Identify and systematically eliminate operational toil through automation targeting manual processes in incident response, deployments, testing, reporting, and routine operations
- Execute and lead the design and development of AI software solutions that enhance reliability, scalability, and performance of the Loan Origination System (LOS) and related platforms, including the ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Participate in on-call rotations, incident responses, and postmortems utilizing data-driven insights to identify and remediate reliability risks.
- Collaborate with product, architecture, security, and operations teams to embed reliability, security, and AI best practices throughout the software development lifecycle
- Identify high-impact opportunities and design end-to-end GenAI solutions including RAG pipelines, vector databases, LLM integrations, and agentic workflows in driving them from concept to production
- Deliver AI-powered products with simple user workflows for non-technical stakeholders in converting technical complexity into usable features and business impact
- Ensure solutions meet regulatory, compliance, privacy, and model governance requirements for financial services
- Provide hands-on coding expertise and mentor engineers who are new to AI to establish reusable patterns, lead workshops, and build the team's ability to independently deliver AI solutions over time
- Lead evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
- Lead communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
- Background in mortgage technology, lending systems, or regulated financial services
- Experience building self-healing systems, auto-remediation workflows, or predictive alerting at scale
- Experience with Chaos Engineering and proactive resilience testing
- AWS certifications (e.g., Solutions Architect, Machine Learning Specialty) or equivalent cloud certifications
A global financial services firm offering investment banking, asset management, private equity, financial services, and consumer banking to individuals and institutions. It works by providing advisory, lending, trading, and financing services through a worldwide network, earning revenue from interest, fees, and trading commissions, and using its data and the JPMorgan Chase Institute to analyze economies. It stands apart from peers due to its size, full-range services across consumer and corporate markets, extensive market access, and in-house data-driven insights. Its goal is to deliver comprehensive financial products with integrity and growth while supporting clients and communities through data-backed analysis and targeted programs.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1959
Simplify's Take
What believers are saying
- Institutional clients migrate treasury activity to JPMorgan's blockchain infrastructure, generating recurring fees.
- AI investment of $2B annually drives operational efficiency without workforce reduction, improving margins.
- 23% return on tangible common equity with 71M digital customers supports sustained profitability growth.
What critics are saying
- Starmer's ouster triggers £9.9B London Canary Wharf project cancellation if successor government hostile.
- SEC reverses yield-bearing tokenized asset rules, forcing Kinexys platform redemption and client litigation.
- Branch expansion into low-income markets increases credit losses and fraud exposure in underserved segments.
What makes JP Morgan Chase unique
- Tokenized fund leadership on Ethereum with $32B RWA market capturing institutional treasury migration.
- Coordinated fraud prevention ecosystem through $14M philanthropic investment complementing internal AI defenses.
- Geographic branch expansion into 500 locations by 2027 targeting underserved rural communities.
Help us improve and share your feedback! Did you find this helpful?
Your Connections
People at JP Morgan Chase who can refer or advise you
Benefits
Health Insurance
Flexible Work Hours
Paid Sick Leave
Paid Holidays
Company News
Project Prometheus, an AI laboratory co-founded by Jeff Bezos, has closed a funding round of €8.7 billion at a €33 billion valuation. Investors include JPMorgan and BlackRock. Bezos returns to an operational role alongside co-CEO Vikram Bajaj, a quantum physicist. The funding round was expanded from an initial €5.4 billion due to high demand. The company is headquartered in San Francisco with offices in London and Zürich. Unlike language-focused AI labs, Prometheus develops AI systems that understand physical laws for industrial applications, including materials research, fluid simulation and robotic manipulation. The company plans to establish a holding structure to acquire industrial companies that could benefit from its AI technology, following a Berkshire Hathaway-style model. The Zürich office positions Prometheus as a competitor for talent in the DACH region's engineering sector.
Pakistan signals return to global capital markets after four years. MG News | April 16, 2026 at 09:33 AM GMT+05:00 April 16, 2026 (MLN): Pakistan signaled its intention to return to international capital markets after a gap of around four years, with plans to issue rupee-linked, dollar-denominated instruments under its Global Medium-Term Note (GMTN) programme. The move comes as part of broader efforts to strengthen external financing, alongside preparations for the country's first Panda Bond issuance supported by agreements with multilateral lenders, according to a press release issued. Federal Minister for Finance and Revenue, Senator Muhammad Aurangzeb, shared these developments during a meeting with senior representatives of JP Morgan Chase on the sidelines of the World Bank-IMF Spring Meetings in Washington, D.C. He also briefed the delegation on counter-indemnity agreements signed with the Asian Development Bank (ADB) and the Asian Infrastructure Investment Bank (AIIB), expressed appreciation for financial support from the Kingdom of Saudi Arabia, and assured that the financing proposals and market options discussed would be carefully reviewed. In a separate engagement on the sidelines of the meetings, finance minister Aurangzeb held discussions with senior leadership of Franklin Templeton, where he said Pakistan would soon initiate requests for proposals (RFPs) to appoint lead managers for potential issuances under the GMTN programme. He emphasized that any return to global markets would be "selective" in pricing and timing, reflecting sensitivity to global interest rate trends and investor sentiment. The finance minister described the planned market re-entry as a potential turning point in Pakistan's external financing strategy, aimed at rebuilding investor confidence after a prolonged period of economic strain and reliance on bilateral and multilateral support. A successful issuance, he noted, could help diversify funding sources and signal improving macroeconomic stability. He also outlined progress on a broad privatization agenda, stating that nearly 30 state-owned enterprises have been transferred to the Privatization Commission. The government is advancing plans to outsource major airports, including those in Islamabad, Karachi, and Sialkot, and is exploring the sale of electricity distribution companies to improve efficiency and reduce fiscal pressures. Highlighting a shift in policy on digital assets, the minister confirmed the establishment of the Pakistan Virtual Assets Regulatory Authority (PVARA) and the issuance of No Objection Certificates to global platforms such as Binance. He added that the State Bank of Pakistan has withdrawn its 2018 restrictions on the use of banking channels for cryptocurrency transactions, indicating a more accommodative regulatory approach. The finance minister also expressed interest in collaborating with Franklin Templeton on capacity-building initiatives, including structured training programmes for officials from the Ministry of Finance and the State Bank of Pakistan, as part of efforts to strengthen institutional expertise in managing modern financial markets.
JPMorgan has reported strong first-quarter results, with earnings of $5.94 per share beating expectations and revenue reaching $50.5 billion, up nearly 10% year-on-year. The bank demonstrated balanced growth across its operations. Net interest income rose 9% to $25.5 billion, whilst noninterest revenue, including fees and trading, increased 11% to $25.1 billion. Credit quality remains solid, with provisions for losses at $2.5 billion, lower than the previous year, and charge-offs remaining flat. The bank recorded a small reserve build, though nothing indicating significant stress. Shares rose in premarket trading following the announcement.
America's largest banks reported strong first-quarter profits driven by robust investment banking activity and a resilient economy, though executives warned about mounting risks from rising energy prices and geopolitical uncertainty. JPMorgan Chase posted a profit of $16.49 billion, up 13% year-on-year, whilst Wells Fargo earned $5.25 billion and Citigroup reported $5.79 billion. Investment banking fees surged, with JPMorgan seeing a 30% jump and Citigroup a 12% increase in advisory fees, fuelled by market volatility and corporate dealmaking. However, JPMorgan CEO Jamie Dimon cautioned about "an increasingly complex set of risks", including wars, energy prices and trade tensions. Wells Fargo noted customers allocating more spending to petrol whilst cutting discretionary purchases, signalling potential downstream economic impacts from elevated oil prices.
America's largest banks reported strong first-quarter profits driven by investment banking activity and a resilient economy, but executives warned about emerging economic headwinds from rising energy prices and geopolitical uncertainty. JPMorgan Chase posted a 13% profit increase to $16.49 billion, with investment banking fees jumping 30%. Wells Fargo earned $5.25 billion whilst Citigroup reported $5.79 billion in profits. The gains came amid market volatility and increased merger activity. However, JPMorgan CEO Jamie Dimon cited "an increasingly complex set of risks" including wars, energy prices and trade tensions. Wells Fargo's CFO noted consumers allocating more spending towards petrol whilst reducing discretionary purchases. Dimon warned that higher oil prices' impact "will likely take some time to materialise" if they persist.