Full-Time

Senior Manager of Infrastructure

IT

Posted on 6/25/2024

Astra

Astra

201-500 employees

Provides launch services for small satellites

Aerospace

Compensation Overview

$144k - $187kAnnually

Expert

Alameda, CA, USA

This position is onsite in Alameda, CA.

Category
IT Project Management
System Administration
IT & Security
Required Skills
Microsoft Azure
Communications
Atlassian
AWS
Development Operations (DevOps)
Requirements
  • 10+ years of experience in IT support, with 7+ years in a technical systems role, demonstrating your deep understanding of IT infrastructure and service delivery.
  • Proficiency in Atlassian on Prem Management, Azure AD, Systems, Firewalls, SSO & AWS DevOps.
  • Bachelor's degree in IT or a related field of study.
  • Strong Leadership & Communication Skills: Your ability to communicate effectively and solve complex problems will be essential in leading your team and ensuring seamless service delivery.
  • Your expertise as a Network Wizard, Palo Alto Master, and Juniper Junkie will be highly valued.
  • Ability to thrive in a fast-paced and dynamic work environment, demonstrating resilience and flexibility.
Responsibilities
  • You will leverage your extensive knowledge of diverse infrastructure components, such as Active Directory, Palo Alto Firewalls, Juniper switches, Aruba wireless, AWS, Azure, and Internet access services, to ensure a high level of service availability.
  • You will prioritize and balance long-term improvement projects with the day-to-day operations of the IT service desk.
  • Your role will include implementing and monitoring service level agreements (SLAs) to meet organizational needs and ensuring timely and effective support to end-users.
  • You will cultivate a positive and collaborative team culture, emphasizing accountability and continuous improvement.
  • You will oversee the incident response process, ensuring that incidents are identified, logged, prioritized, and resolved in a timely manner.
  • You will analyze incident trends to identify root causes and recommend preventative measures, ensuring the organization’s infrastructure is resilient and reliable.
  • You will establish and maintain comprehensive documentation for IT procedures, troubleshooting steps, and common issues.
  • Implementing knowledge management practices to share information with team members and enhance problem-solving capabilities will be a critical part of your role.
  • You will identify opportunities for process improvements and recommend best practices to enhance the efficiency of the IT service desk.
  • Proactively seeking feedback from end-users and stakeholders to drive continuous improvement initiatives will be key to your success in this role.

Astra provides launch services specifically for small satellites, catering to commercial businesses, government agencies, and research institutions that need reliable access to space. The company operates small, agile rockets designed to transport these satellites into low Earth orbit (LEO). Astra's approach focuses on making space more accessible by reducing the costs and complexities associated with satellite launches, which allows a wider range of customers to utilize their services. Unlike many competitors, Astra emphasizes efficiency and cost-effectiveness in its operations, aiming to meet the growing demand for satellite-based services such as Earth observation and telecommunications. The company's goal is to facilitate more frequent and affordable satellite launches, thereby expanding opportunities for various applications in the space industry.

Company Stage

IPO

Total Funding

$291.8M

Headquarters

Alameda, California

Founded

2016

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-4%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for small satellite constellations aligns with Astra's business model.
  • U.S. government investment in space technology presents contract opportunities for Astra.
  • Astra's reusable rocket technology could lead to significant cost reductions.

What critics are saying

  • Going private may limit Astra's access to public capital markets.
  • Astra faces financial instability due to liquidity crunch and high cost of capital.
  • Intensifying competition in the small satellite launch market could impact Astra's market share.

What makes Astra unique

  • Astra offers cost-effective launch services for small satellite payloads.
  • The company focuses on agile rockets for frequent access to space.
  • Astra provides online reservations for payload deliveries to various orbits.

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Benefits

Competitive Medical (HMO & PPO)/Dental/Vision plans

Company paid Short Term Disability and Long Term Disability plans

401K with company match

Flexible Spending Account

Commuter benefits

Caregiving support benefits

Company perks, like PetPlan, curated gym/travel/products discounts

Free lunch

Company events

INACTIVE