vCIO

We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.

We are looking for a seasoned Client IT Strategist (vCIO) to serve as a strategic partner to business and technology leaders. In this client-facing role, you will guide 15–30 accounts—ranging from mid-sized businesses to municipal governments and non-profits—on IT strategy, budgeting, vendor management, and digital transformation. You’ll partner closely with Apex's engineering team and work directly with client executive leadership to build technology roadmaps that align with business goals.

Key Responsibilities

• Serve as a trusted IT advisor to C-level client executives, leading long-term technology strategy and annual planning.
• Develop and maintain 5-year technology roadmaps with annual refreshes.
• Oversee IT budgeting, procurement strategy, and vendor management.
• Facilitate executive and management meetings to align IT initiatives with business goals.
• Collaborate with engineers to ensure the successful delivery of technical solutions.
• Lead and support IT policy development, contract negotiations, and project transitions.
• Generate additional client value through project identification and IT refresh planning.
• Guide junior Apex staff to ensure consistent, high-quality service delivery.

Required Qualifications

• Previous experience at an MSP is a plus.
• Minimum of 3-5 years in IT leadership roles with a track record of strategic planning and execution.
• Strong business acumen with the ability to translate technical concepts into business outcomes.
• Proven success managing multiple client relationships across industries.
• Experience with IT governance, compliance frameworks, and enterprise-level security practices.
• Expected salary range of $70k to $90k dependent on experience

Ideal Candidate Attributes

• Strategic thinker with consultative presence
• Excellent communicator, especially with C-level stakeholders
• Organized, detail-oriented, and process-driven
• Collaborative leader and effective cross-functional team player
• Comfortable working in a dynamic, fast-paced client environment

Comparable Titles

• Virtual CIO (vCIO)
• Strategic Relationship Manager
• Business/IT Consultant
• Client Success Partner
• IT Director (Multi-Client)

Who We are: 

At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.

At New Charter Technologies, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)

Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success. 

Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!

We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today!  Learn more here: Why New Charter.

New Charter Technologies is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.