Business Operations Manager

Your Role:

As Tenable’s AWS Business Operations Manager, you will be the key subject matter expert driving seamless collaboration between Tenable and AWS across Marketplace, Co-Sell, and SCA program administration. You’ll act as the vital link connecting AWS with our Sales, Operations, Finance, and Customer Success teams—ensuring smooth execution and maximizing business impact. While you’ll primarily focus on AWS (95% of the role), you’ll also support similar initiatives for GCP and Azure. If you’re passionate about cloud marketplaces, cross-functional teamwork, and operational excellence, this role offers a unique opportunity to lead and shape Tenable’s AWS business operations.

Your Opportunity:

• Manage and optimize AWS Marketplace product listings, pricing, and revenue performance

• Coordinate AWS Private Offers, billing reconciliation, and credit program management

• Serve as subject matter expert for AWS, GCP, and Azure Marketplaces and Tenable’s Composable Offer

• Liaise with AWS Marketplace support and internal teams to resolve technical and transactional issues

• Develop and maintain dashboards for Marketplace sales, co-sell activity, and credit usage reporting

• Support Sales Operations and deal desk functions related to Marketplace and AWS credits

• Enable and coordinate co-sell efforts with AWS sellers and internal stakeholders

• Onboard and maintain ISVs within the AWS Partner Network and manage pipeline submissions

• Ensure timely responses and compliance with ACE SLAs and AWS credit policies

• Drive process improvements and automation to streamline Marketplace workflows

• Monitor and report on influenced revenue, credit redemption, and program compliance

• Stay current on AWS Marketplace features, incentives, and partner program updates

• This position is US-based only

What You'll Need:

• Bachelor’s degree in IT, Business Management, or related field

• 5–10 years in operations roles, with 2+ years working on AWS operations

• Skilled in organizational planning, management, metrics, and reporting

• Able to work independently, meeting deadlines and budgets

• Proficient in Tableau, Salesforce, and Google Docs

• Strong written and verbal communication skills

• Effective at building relationships with peers and leadership

• Experience working in globally distributed, hybrid teams

• Comfortable working at a computer for extended periods

• Willing to participate in training, presentations, and meetings

• Able to travel occasionally as needed

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