Harness is a high-growth company that is disrupting the software delivery market. Our mission is to enable the 30 million software developers in the world to deliver code to their users reliably, efficiently, securely and quickly, increasing customers’ pace of innovation while improving the developer experience. We offer solutions for every step of the software delivery lifecycle to build, test, secure, deploy and manage reliability, feature flags and cloud costs. The Harness Software Delivery Platform includes modules for CI, CD, Cloud Cost Management, Feature Flags, Service Reliability Management, Security Testing Orchestration, Chaos Engineering, Software Engineering Insights and continues to expand at an incredibly fast pace.
Harness is led by technologist and entrepreneur Jyoti Bansal, who founded AppDynamics and sold it to Cisco for $3.7B. We’re backed with $425M in venture financing from top-tier VC and strategic firms, including J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures, Norwest Venture Partners, Adage Capital Partners, Balyasny Asset Management, Gaingels, Harmonic Growth Partners, Menlo Ventures, IVP, Unusual Ventures, GV (formerly Google Ventures), Alkeon Capital, Battery Ventures, Sorenson Capital, Thomvest Ventures and Silicon Valley Bank.
POSITION SUMMARY
We’re seeking a Revenue Operations & Strategy Manager to join our dynamic team shaping Harness’ go-to-market strategy and global expansion. Blending high-level strategy, detailed analytics and on-the-ground operations, we act as data-driven partners to GTM leadership in defining top revenue priorities, developing new initiatives and owning field execution.
In this position, you will play an integral role in driving global GTM programs and be an analytics-focused, day-to-day partner to senior business leaders. You will help build and manage our GTM dashboard suite, identify areas of revenue growth & underperformance, stand up new processes & programs and make recommendations on long-term strategy.
Reporting to the VP of Revenue Operations & Strategy, this is a high-visibility position with senior cross-functional exposure across the company, particularly with Sales, Marketing, Product, Finance and other Operations teams. You will have a unique opportunity to be part of a rapidly growing business and influence our GTM strategies & processes worldwide.
KEY RESPONSIBILITIES
- Act as an analytics partner to GTM leadership, developing KPIs & metrics dashboards and making proactive, data-driven recommendations on business strategy & priorities
- Use data visualization tools (i.e. Domo, Tableau) to surface business performance trends & actionable insights across various GTM segments
- Identify and create new Sales programs to drive revenue growth on topics such as sales segmentation, pipeline growth and pricing
- Assist with key business reporting for our GTM leadership, executive management and Board of Directors
- Work cross-functionally with GTM leadership, Finance, Product and other teams to ensure business alignment on top priorities and drive change where needed
ABOUT YOU
- Minimum 3-5 years of relevant experience in GTM strategy, investment banking, management consulting or a related revenue operations field. Experience in a high-growth SaaS company is desirable, but not required
- Data visualization & dashboarding skills: relevant experience (or education) in data analytics and visualization with proficiency in BI tools such as Domo, Tableau, Metabase and/or SQL
- “All hands on deck” mindset: desire to be in a fast-paced environment with constant change
- Ownership & bias for action: end-to-end ownership of deliverables & ability to get deep into details and complex datasets to get them done
- Strong critical thinking and problem-solving skills: independently able to deal with ambiguous topics without a defined process or “right” answer
- Excellent communication & presentation skills: prior experience & comfort interacting with senior leadership
Work Location
This is a Remote role with a preference for New York City, NY or San Francisco, CA.
What you will have at Harness
- Competitive salary
- Comprehensive healthcare benefits
- Flexible Spending Account (FSA)
- Flexible work schedule
- Employee Assistance Program (EAP)
- Flexible Time Off and Parental Leave
- Monthly, quarterly, and annual social and team building events
- Monthly internet reimbursement
The anticipated base salary range for this position is $121,000 - $162,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations.The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers.
A valid authorization to work in the U.S. is required
Pay transparency
$121,000—$162,000 USD
Harness in the news:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
Note on Fraudulent Recruiting/Offers
We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.
Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.
If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [email protected]. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.