Full-Time

Sales Development Representative

Retail

Confirmed live in the last 24 hours

Lightspeed Commerce

Lightspeed Commerce

1,001-5,000 employees

Provides software solutions for retailers and restaurateurs

Enterprise Software
Fintech

Junior, Mid

Montreal, QC, Canada

Category
Inside Sales
Sales & Account Management
Required Skills
Sales
Salesforce
Customer Service
Requirements
  • 2+ years of sales or customer facing experience
  • Experience in technology (software, mobile or other) – major plus
  • Experience in hospitality an asset
  • English proficiency needed, bilingualism in French a plus
  • Excellent customer service and telephone skills, including strong listening, verbal and written communication
  • Autonomous, outgoing, a self-starter
  • Tech savvy, but able to understand people who are not
  • Being awesome and entrepreneurial.
Responsibilities
  • Drive new business growth through qualifying warm inbound leads from marketing generated sources (webinars, trials, quote/demo requests) primarily through telephone and email communication;
  • Nurture all inbound leads through to qualification for Lightspeed’s inside sales team;
  • Create a great first impression to our prospects and customers by providing them with a world class experience;
  • Identify customer needs to determine if Lightspeed solutions would be a good fit;
  • Manage multiple lead sources, including incoming calls, emails, chats and referrals at a given time;
  • Manage existing customer database using Salesforce, to ensure all communications are logged and identified;
  • Work with the Sales Development Manager to develop new strategies to grow sales pipeline, and consistently meet monthly, quarterly and annual goals;
  • Handle other duties and responsibilities as defined by management.

Lightspeed Commerce provides software solutions designed specifically for small and medium-sized businesses in the retail and restaurant sectors. Their main products include point-of-sale systems, inventory management tools, and analytics features that help businesses operate more efficiently and engage with customers effectively. These tools work together to streamline operations, allowing users to manage sales, track inventory, and analyze performance data all in one place. Unlike many competitors, Lightspeed focuses on a subscription model for their services, which includes ongoing support and updates, as well as transaction fees for payment processing. The company's goal is to enhance global commerce by empowering SMBs with the technology they need to thrive in a competitive marketplace.

Company Stage

Series A

Total Funding

$2.1M

Headquarters

Amsterdam, Netherlands

Founded

2005

Simplify Jobs

Simplify's Take

What believers are saying

  • Integration with AI tools enhances customer insights and operational efficiency.
  • Adoption of contactless payments boosts opportunities for mobile wallet integration.
  • Cloud-based POS systems offer enterprise-level technology at lower costs for SMBs.

What critics are saying

  • Emerging fintech startups may erode Lightspeed's market share.
  • Rapid AI advancements could outpace Lightspeed's current capabilities.
  • Economic instability in key markets may affect Lightspeed's subscription revenue.

What makes Lightspeed Commerce unique

  • Lightspeed offers a unified platform for both retail and hospitality sectors.
  • The company provides cloud-based solutions for seamless online and offline operations.
  • Lightspeed's subscription model ensures recurring revenue through comprehensive software solutions.

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