Position Summary

The Claims Administrative Analyst is responsible for collaborating with internal and external stakeholders to investigate claims, obtain carrier correspondence and maintain claim files. The role acts as a liaison between clients and insurance carriers, ensuring fair and timely resolution of claims. Analyst maintains best practices for claim file maintenance and data procurement.  They provide guidance to clients, monitor claim progress, and contribute to enhancing claims management effectiveness.

What will your job entail?

Job Responsibilities

• Acts as a liaison between clients and insurance carriers, advocating on behalf of clients to ensure fair and timely resolution of claims.
• Investigates and assesses claims, gathers relevant documentation, and collaborates with adjusters and other parties.
• Monitors the progress of claims, proactively identifying and addressing any issues or obstacles that may arise.
• Participates in claim reviews, audits, and performance evaluations to identify opportunities for improvement and enhance service delivery.
• Develops and maintains strong relationships with clients, insurance carriers, and other stakeholders to promote trust, transparency, and effective communication.
• Maintains claim files with carrier and broker correspondence via claims file best practices

• Supports Claim Manager and Claim Analyst with file documentation in order to contribute data to the Claim and broker teams
• Stays informed about industry trends, regulations, and best practices related to claims advocacy and insurance coverage.

Work Experience and Education:

• Minimum of 1 to 3 years of experience in insurance claims processing/ operations with a Bachelor’s degree

• Bachelor’s degree required; Finance, Legal, Insurance and Business Administration preferred. Any other related discipline or commensurate work experience considered.

Licenses and Certifications:  

• State specificAdjusting/Appraising/Examining/Investigating Licenses is preferred.
• Associate in Claims (AIC) or Certified Claims Professional (CCP) is plus.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target hourly rate range for this position is $27.30 - $30.00 per hour.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [email protected]

The above is intended to describe this job’s general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.