Job Description Summary

The Department of Otolaryngology – Head & Neck Surgery is seeking an Administrative Coordinator. Under general supervision, the candidate will serve as the administrative assistant to a subset of the department’s physicians and advanced practice providers and will perform division administrative tasks to include assisting the Vice Chair for Finance and Administration.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Classified

Cost Center

CC000990 COM OTO Administration CC

Pay Rate Type

Hourly

Pay Grade

University-05

Pay Range

38,985.00 - 55,559.50 - 72,134.000

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Duties:

30% - Provide administrative support to department physicians, including faculty with Health System leadership roles (executive faculty). This includes complex coordination of meetings/conferences and leadership related activities, tracking and scheduling academic appointments, tracking faulty leave via OurDay, monitoring clinic schedules to ensure they align with faculty templates and calendars, clinic adjustments when there is an absence, tracking license renewals and CME credits, organizing and helping with academic related work, schedule meetings, taking meeting minutes, distribute mail, CV maintenance, presentations, etc.

20% - Performs special projects, including those related to departmental clinical, academic, and research administration. Duties to include assisting the Vice Chair for Finance and Administration, faculty, students and visitors; coordinating and obtaining required procurement documents for reimbursement; ordering supplies; providing direct support to meet critical deadlines; performing simple analyses; serving as liaison to the CME office for 5-8 courses per year.

20% - Prioritizing or response to electronic messages from department physicians, other department physicians requesting coordination of care, the referral management department for complex or overbooking needs, and patients via the EPIC/MyChart platform. This also includes sending electronic notes to referring providers regarding recent patient appointments. Answering patient phone calls and documenting patient needs or routing the call when appropriate.

15% - Oversee timekeeping of bi-weekly staff. Management and approval of timecards for department staff. Assist with phone coverage and admin support in the absence of an admin.

10% - Maintaining divisional calendars; this includes, but is not limited to: Creating both in-person and virtual meetings, coordinating the use of conference rooms, coordinating meetings for physician-to-physician consults, coordinating fellowship interviews, etc. Word processing, document editing, data entry.

5% - Other duties as assigned.

Additional Job Description

Minimum Requirements: A high school diploma and four years relevant experience in business management, public administration or administrative services; or a bachelor’s degree and two years experience in business management, public administration or administrative services.

Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform ’pinching’ operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 15 lbs., unassisted. (Infrequent) Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Frequent) Ability to match or discriminate between colors. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. Ability to perform gross motor functions with frequent fine motor movements. (Frequent) Ability to work in dusty areas. (Infrequent)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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