Full-Time

Claims Solutions Accounts Receivable Support Associate

Confirmed live in the last 24 hours

EMC Insurance

EMC Insurance

1,001-5,000 employees

Consulting
Financial Services

Mid

Des Moines, IA, USA

Corporate office is tobacco free including in company vehicles.

Category
Bookkeeping
Financial Accounting
Accounting

You match the following EMC Insurance's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • High school diploma or equivalency
  • Three years of claims or office support experience
  • Good knowledge of claims processing procedures, primarily regarding workers’ comp, general liability and auto liability claims
  • Strong verbal and written communication skills
  • Strong data entry skills and ability to file alpha and numeric information accurately
  • Ability to work on multiple tasks while meeting deadlines
  • Strong organizational and customer service skills
  • Ability to maintain a high level of confidentiality
Responsibilities
  • Completes Electronic Data Interchange (EDI) filings.
  • Researches and assists adjusters with coding issues.
  • Serves as a liaison between claims adjusters and state government to determine filing requirements.
  • Ensures compliance standards are followed in state filing requirements.
  • Maintains accuracy in reporting to meet individual states’ requirements.
  • Receives claims reports via phone, email and fax.
  • Enters claims into Filehandler Claims System and CLMS.
  • Provides general assistance to clients when reporting new claims.
  • Posts check deposits, ACH transactions, refunds and recoveries for clients in Filehandler Claims System, Workday and CLMS.
  • Enter weekly sweep requests.
  • Processes returned ACH transactions and void transactions within CLMS and FHE.
  • Ensures all documents and files have been stored securely per EMC compliance regulations.
  • Trains team members on EDI filings.
  • Completes special projects, such as updating reporting systems with current claim coding or transition/integration of new EDI states.
  • Completes requests from adjusters, such as finding faxes, mailing letters or printing labels.
  • Maintains ERS team phone list, organizational chart and emergency planning staff list, orders supplies, promotional items and equipment for the company, with other organizational and administrative duties as assigned.
  • Opens, scans and indexes incoming mail to claims files in multiple systems.
  • Retrieves and sends faxes from servers and indexes faxes to claim files in Filehandler Claims System and CLMS.
  • Answers 800 claims line and relays messages.
Desired Qualifications
  • Good knowledge of accounts receivable preferred

Company Stage

IPO

Total Funding

N/A

Headquarters

Des Moines, Iowa

Founded

1911

Simplify Jobs

Simplify's Take

What believers are saying

  • EMC's investment in Betterview aligns with the growing demand for property risk intelligence.
  • The rise of AI in underwriting can improve EMC's risk assessment and pricing accuracy.
  • Increasing demand for cyber insurance presents growth opportunities for EMC's product offerings.

What critics are saying

  • Geotab's asset tracker launch may challenge EMC's market share in asset management.
  • Veruna's fundraising could intensify competition in insurance technology, affecting EMC's edge.
  • Pressure to deliver returns on Betterview investment may divert focus from core operations.

What makes EMC Insurance unique

  • EMC Insurance invests in InsurTech like Betterview to enhance property risk intelligence.
  • EMC's strategic partnerships position it well in the evolving insurance technology landscape.
  • EMC's focus on human resources with new leadership aims to strengthen organizational culture.

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Benefits

Remote Work Options