Director – Research

Every great story has a new beginning, and yours starts here.

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are… 

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, thecreators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Director, Global Growth & Partnerships Research

WBD is looking for a Director, Growth & Partnerships Research, to lead and drive the Direct-to-Consumerresearch and analysis efforts, with a focus on growth marketing, retention, sports and partnership strategy. The Director, Growth & Partnerships Research is responsible in developing and leading the research masterplan and priority analytics needs through First Party Database (1PD) across Acquisition, Retention, Partnership & Sports teams. The candidate will be responsible for defining, leading, analyzing, and socializing research studies that generate insights to empower business decisions across the company globally.

Your New Role…

The ideal candidate will have the ability to move seamlessly between running analytics using 1st party data and executing research using traditional consumer insights tools such as surveys and qualitative methods. They should be a strategic thinker and consultative in nature, well-versed in growth marketing,retention and loyalty program analysis, and should be a partner to inform marketing & company strategy, and critical decision making. 

Experienced in a variety of quantitative and qualitative methodologies but also eager to create new ways to gather, analyze and tell stories with data and insights.

Passionate about translating data and research insights into meaningful and actionablemarketing & consumer insights, and able to partner with internal/external stakeholders and work collaborativelyin a highly matrixed organization.

Your Role Accountabilities 

• Oversee Max & Discovery+ retention, growth, partnership and sports research and analysis globally. Lead, design, execute and socialize ad-hoc research that generates insights to inform strategy. 

• Coordinate 1PD analysis, working across Max 1st Party data to ensure comprehensive analysis of usage and subscription patterns at both the summarized and individual level.

• Synthesize data from multiple sources (ad-hoc surveys, 1PD behavioral data and syndicated sources) to craft clear insights with strategic business impact.

• Translate data into a holistic meaningful story and deliver the recommendations to the stakeholders including senior-C level audiences. 

• Proactively partner with other researchers and cross-functional partners including Data Science, Strategy, Marketing, Product and Partnership teams.  

• Identify best practices in existing and emerging research and analysis methodologies and lead meta-analysis to guide business decision making. 

Qualifications & Experience 

• Bachelor’s degree required. 

• 9+ years of primary consumer market research and data analytics experience, including hands-on experience with both research design (e.g. end to end quantitative research), report development and C-level deliverable and presentations.

• Understanding of SQL, SPSS, Python, Q and/or R or similar statistical analysis software packages. Experience with Looker is a plus.

• Strong quantitative reasoning with programming knowledge using survey software (eg. Qualtrics)

• Effective communicator, presenter and influencer

• Highly developed organizational, planning and analytical capabilities, including the ability to translate data into meaningful findings and delivering recommendations that lead to informed decision-making.

• Proven success in establishing relationships, being a high bandwidth communicator, with a track record of excellent cross-functional collaborationin a fast-paced environment.

• Ability to work under pressure without sacrificing accuracy and attention to detail; strong project management skills are essential.

• Media, entertainment or streaming centric business experience is preferred but not required.