Operations Control Analyst

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for conducting routine analysis, research, and investigations in diversified compliance operations aligned to the bank’s Financial Crimes Enterprise Policy and the Financial Crimes Global Standard. Key responsibilities include executing against regulatory requirements and economic sanctions compliance practices, understanding and anticipating inherent risks to the business, and building and maintaining business relationships.

Line of Business Job Description:

Conducts routine analysis, research and investigations in diversified compliance operations directed by internal bank policies and required adherence to regulatory and compliance requirements which can involve high $ penalties and fines for non-compliance. Under close supervision from the analyst’s manager, executes against regulatory, BSA/anti-money laundering, and economic sanctions compliance practices relevant to the analyst’s specific area of responsibility. Ensures quality service and effective and efficient operations support for the assigned area’s internal business partners and/or external customers/clients. May identify issues and make recommendations to minimize exposure or loss. May interpret and analyze information gathered from numerous applications and third-party sources and identify "red flags" that prompt further inquiry. May recommend process improvements, formulate, and recommend action response to mitigate risk and resolve inquires and escalations. May provide quality assurance review and testing on operating key controls. May participate in special projects that represent significant risk exposure and/or are highly visible. Must have CRU analyst experience as this role will be for a Level II teammate.

Responsibilities:

• Performs day-to-day activities aligned to the team’s common goals, strategy, and metrics and works on improving capabilities through learning and development

• Identifies and analyzes problems related to product lines or functions and develops and implements process improvements to address and resolve issues

• Provides quality assurance review and testing on operating key controls

• Supports special projects that represent significant risk exposure and identifies and escalates risks accordingly with a sense of urgency

• Ensures quality service and effective and efficient operations support for the assigned area’s internal business partners and external clients

• Interprets and analyzes information gathered from numerous applications and third party sources and identifies issues that prompt further inquiry

Required Qualifications:

•   1 -2 years of Financial Center experience and / or Check Fraud experience and knowledge
•   Strong analytical skills
•   Ability to be flexible to changing work volumes, deadlines and needs of the unit
•   Detail oriented with strong organizational/time management skills
•   Motivated to work in a team environment
•   Effective communication skills
•   Microsoft skills word, excel and PowerPoint

Skills:

• Adaptability

• Analytical Thinking

• Critical Thinking

• Data Collection and Entry

• Data Quality Management

• Collaboration

• Decision Making

• Interpret Relevant Laws, Rules, and Regulations

• Problem Solving

• Research Analysis

• Customer and Client Focus

• Innovative Thinking

• Oral Communications

• Prioritization

• Quality Assurance

Shift:

1st shift (United States of America)

Hours Per Week: 

40