Product Management Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Product Management ManagerWho is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.


Overview:

As Manager, Product Management, you will lead the full product lifecycle for cybersecurity standards, emphasizing product vision, strategy, and execution. You will define product roadmaps, drive ideation, and manage the commercialization of solutions that address critical regulatory and compliance needs.

Your product management expertise will ensure effective collaboration with internal stakeholders to deliver profitable, market-leading products. You'll oversee go-to-market strategies, optimize resources, implement continuous improvements, and manage P&L. Leveraging your deep knowledge of frameworks like PCI DSS and ISO 27001, you will ensure the products remain relevant and secure in a rapidly evolving cybersecurity landscape.


Role:

This role requires a curious, thoughtful, and analytical person with drive and passion for payments, fraud, and customer experience.

In this role you will:
• Lead the rapid evolution of your products and ensure that our rich value proposition is fully delivered
• Take a data-driven approach to product enhancements, identifying opportunity areas and contributing to the product roadmap, prioritizing work to deliver against key areas of focus
• Understand the Software Development Lifecycle and surface any barriers or obstacles to deliver capabilities on time and budget
• Leverage data & dashboards to quickly identify Product performance challenges, making recommendations on proposed action plans
• Be the market face for your products with internal global sales teams
• Establish and maintain strong two-way communications with our go-to-market teams, customers and partners
• Support the evaluation, piloting and launch of new capabilities for your products;
• Monitor and assess risk of both existing and emerging competitive solutions, seeking to differentiate core capabilities, features and functions to ensure consistent competitive advantage in the marketplace
• Develop clear, convincing and data-driven business cases for significant new growth investments
• Incorporate an understanding of the broader payments ecosystem into ongoing product management (e.g. regulatory, legal, technology, competitive, technology environment etc.)


All About You:

The ideal candidate will have broad and extensive experience with:
• Experience in customer relationship management
• Technologically savvy with the ability to understand and translate complex technical details into simple business concepts.
• Strong analytical skills with ability to mine and interpret data.
• Strong organizational skills with the ability to learn quickly and multi-task across multiple projects concurrently in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Experience interacting with customers and asking effective, forward thinking questions
• Knowledgeable in key metric identification for driving and maintaining healthy business performance.
•Ability to hit the ground running, adapt quickly and take an action-oriented, roll-up-your-sleeves approach to execution that focuses on measurable results
• Strategic, analytical, and systematic thinker who consistently drives continuous improvement
• Experience contributing data-driven product ideas that were accepted for development and/or enhancement by senior leaders – optimally, experience leading a v1 product from ideation to launch
• Experience building and launching products for globally
• Committed to product management discipline and best practices; process-oriented, with a high attention to detail and quality on both internal team work and external products delivered to the market
• Hands-on, resourceful, and nimble with a track record turning strategy into execution and measurable outcomes

#securitysolutionsMastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.