At Earnest, we believe in a world where paying for your education takes less time than earning your degree.  Join us on our mission to empower anyone seeking higher education to reduce the total price tag of their degree, supercharge their ability to pay down student debt, and get on the right financial track fast.

A little background on Earnest: We’re a remote first FinTech company with an accomplished team who believe consumer lending can be radically improved and are doing something about it. We are disrupting the trillion dollar student loan industry by redefining what it means to be creditworthy. We created a company that combines data science, streamlined design, and technology to:

• Build products that simplify the lending process
• Personalize loans to suit the needs of our customers
• Engage with our customers through more human experiences

What makes an “Earnie” culture: 

Earnest’s culture is as dynamic as the products we’re building and defining every day. We’re a fast-growing company, and that means we’re constantly integrating the new perspectives of every individual.

Earnies define our culture as:

• Earn Happy Clients
• Client happiness is our true north star.
• Make it happen
• We work hard to deliver high-impact results at rapid pace. 
• Growth Mindset
• We love challenges, enjoy rigorous effort, and learn from our mistakes as we continuously improve. 
• Do great things together 
• Success is built on relationships. 
• Insist on high standards 
• We have relentlessly high standards and continuously raise the bar on the quality of everything: our products, services, processes, and people.  

Our Earnie’s are fun, innovative, and willing to rollup their sleeves to help their team succeed in a fast-paced environment. If this sounds like you, and you want to join us on our mission to radically disrupt a trillion dollar fintech industry, keep reading to find out how. 

As the Business Operations Manager, Lending, you will enable business growth, execute key initiatives, run strategic planning, and lead process improvement for the In-School Student Loans business at Earnest. The Business Operations & Strategy Manager will be responsible for leading projects and supporting business initiatives through execution. You will collaborate closely with Product Managers, Design, Engineering, Marketing, Data and Analytics, Operations and Finance as needed to deliver value for the In-School Student Loans business. You will report to the General Manager of In-School Student Loans and:

• Assist the General Manager with identifying business trends and opportunities for improving growth and efficiency.
• Evaluate effectiveness and identify opportunities within current business strategy including competitive analysis, market research, and 3rd party data.
• Act and operate as an internal consultant, working directly with multiple stakeholders, management, and various related departments to optimize team efficiency for the In-School Student Loans business.
• Take complete ownership of business initiatives from conception to implementation: business case, scope, cost, schedule, action cycles, risks, issues, decisions, interdependencies, and milestones.
• Create strategies and drive initiatives to grow the business -- partnering with Product, Design, Engineering, Marketing, Operations, Data and Analytics, etc.
• Manage growth operations, including budgeting, forecasting, strategy, for the entire growth team, and be the voice of the growth team in cross-functional settings.
• Develop ways to track/analyze performance that shed light on the true value of different initiatives and their effectiveness. Work closely with Data & Analytics, Finance, to measure traditional KPIs and develop new measures.
• Author, manage, and deliver executive-level reporting on progress towards the business goals.

Ideal background and expertise:

• 5+ years working in strategic consulting, investment banking, corporate strategy and development, business operations, or product.
• Have an ownership mentality, be creative/visionary, and know how to get things done.
• Demonstrated ability to effectively solve complex strategic problems in fast-paced environments.
• Ability to collaborate with cross-functional teams and executive stakeholders.
• Strong organizational and project management skills.
• Excellent communication and presentation skills.
• MBA Preferred

Earnest believes in enabling our employees to live their best lives. We offer a variety of perks and competitive benefits that include: 

• Health, Dental, & Vision benefits plus savings plans
• Work anywhere in the U.S. 
• Mac computers + work from home stipend to set up your home office
• Monthly internet and phone reimbursement
• Employee Stock Purchase Plan
• 401(k) plan to help you save for retirement plus a company match
• Robust tuition reimbursement program
• $1,000 travel perk on each Earnie-versary to anywhere in the world 
• Competitive days of annual PTO
• Annual “my day” 
• Pet insurance!
• Competitive parental leave
• Plenty of Earnest swag, optional in person team gatherings, picnics, celebrations, and plenty of fun virtual events 

At Earnest, we are committed to building an environment where our employees feel included, valued, and heard. Our belief is that a strong commitment to diversity, inclusion, equity, and belonging enables us to move forward with our mission. We are dedicated to adding new perspectives to the team and encourage anyone to apply if your experience is close to what we are looking for.  

Earnest provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, veteran status disability or genetics. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.

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