Fall 2026
Claims Intern
Arbella
1,001-5,000 employees
Regional insurer with community foundation philanthropy
Compensation Overview
$20 - $21/hr
Company Does Not Provide H1B Sponsorship
Quincy, MA, USA
In Person
 Clerical & Data Entry (1) |
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- The candidate must be an undergraduate college student; all college majors are welcome.
- The candidate must have sound time management skills and attention to detail.
- The candidate must be organized and able to work in a fast-paced environment.
- The candidate must have basic computer skills.
- Under direct supervision, process loss and expense payments in the area of responsibility within granted settlement authority for all lines of business.
- Perform data entry into multiple claim and related database systems.
- Request police reports and other investigative material.
- Request appropriate letters and correspondence as directed by the Claim Professional.
- Provide administrative support to Claim Professionals, including printing, filing, and copying documents.
Arbella Insurance Group serves as a regional property and casualty insurer in New England, selling auto and homeowners insurance through a network of independent agents. Its products are standard P&C policies underwritten for individuals and communities in the region, funded by premiums and managed through a local, community-focused model. The company strengthens its market position by committing a portion of its success to philanthropic efforts via the Arbella Insurance Foundation, established in 2005, which has donated more than $45 million to hundreds of nonprofits in the same communities Arbella serves. This foundation-backed approach differentiates Arbella from larger national carriers by emphasizing steady, local stewardship and community reinvestment rather than rapid, nationwide expansion. Arbella’s overarching goal is to support non-profit organizations making a tangible impact in New England communities, sustaining a quiet, long-term commitment to the people it serves.
Company Size
1,001-5,000
Company Stage
Early VC
Total Funding
$80K
Headquarters
Quincy, Massachusetts
Founded
1988
Get referred to Arbella
See people who can refer or advise you
Simplify's Take
What believers are saying
- Paul Brady became CEO on June 1, 2025, after John Donohue retired.
- Jon Swartz became chief actuary on May 11, 2026, strengthening pricing discipline.
- Arbella won ICMI's Best Customer Service Innovation award in April 2026.
What critics are saying
- Massachusetts private passenger share fell to 6.69% by April 2026.
- Arbella faces 42 BBB complaints in three years, showing persistent service friction.
- Massachusetts regulators force underpriced auto renewals, threatening Arbella's core franchise by 2027.
What makes Arbella unique
- Arbella's independent-agent model still anchors distribution across New England.
- The Arbella Insurance Foundation has donated $45 million to local communities.
- AM Best affirmed Arbella's A rating and positive issuer outlook in 2025.
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Benefits
Health Insurance
Dental Insurance
Flexible Work Hours
Hybrid Work Options
401(k) Retirement Plan
401(k) Company Match
Wellness Program
Gym Membership
Tuition Reimbursement
Growth & Insights and Company News
6 month growth
↑ 4%1 year growth
↑ 4%2 year growth
↑ 4%The 24th annual WEEI/NESN Jimmy Fund Radio-Telethon presented by Arbella Insurance returns to Fenway Park to strike out cancer on August 17 & 18. Posted date August 11, 2026 Audacy's WEEI-FM (WEEI), the New England Sports Network (NESN), and the Boston Red Sox are proud to announce that the WEEI/NESN Jimmy Fund Radio-Telethon presented by Arbella Insurance will be held at Fenway Park on Monday, August 17 and Tuesday, August 18, 2026, from 6 a.m. to midnight on both days. Emmy winning journalist, actress, and host of Heal Squad podcast, Maria Menounos, will throw out the first pitch on Monday, August 17, and country singer Jillian Cardarelli will sing the national anthem that evening. The 24th annual fundraiser benefits the Jimmy Fund, which directly supports adult and pediatric cancer care and research at Dana-Farber Cancer Institute (Dana-Farber) and has raised more than $80 million since it launched in 2002. Viewers and listeners can tune in and support this year's WEEI/NESN Jimmy Fund Radio-Telethon on WEEI (93.7 FM) radio and NESN to hear inspirational stories from Dana-Farber patients, their family members, care team and supporters. Additionally, NESN will air complete Radio-Telethon coverage from 6 a.m. to 6 p.m. on both days on YouTube and X. A special hour-long "best of" show, will be aired following the game both days on NESN, YouTube and X. Also joining the broadcast will be Jimmy Fund Co-Chairs Tom Caron and Brock Holt, Jimmy Fund Captain and Boston Red Sox pitcher Garrett Whitlock, and celebrity guests. Special on-field ceremonies will be held on both nights prior to the Red Sox games against the Arizona Diamondbacks. Dana-Farber adult and pediatric patients will participate in special pre-game moments, including throwing ceremonial first pitches, singing the national anthem, announcing 'play ball', and taking part in other on-field activities. On Monday at 3 p.m., the Radio-Telethon will feature a special simulcast with leadership from Boston's professional sports teams. "This inspiring radio and television broadcast live from Fenway Park is an incredible way to bring together Red Sox fans and supporters to raise funds for Dana-Farber Cancer Institute and the Jimmy Fund. Tune in on August 17 and 18 to hear inspirational patient stories and make a gift of any size to help strike out cancer," said Jimmy Fund co-chairs Tom Caron and Brock Holt. "We look forward to celebrating stories of hope and support for cancer care and research at Dana-Farber." About Audacy Audacy is a leading audio content and entertainment company. As champions of audio, Dana-Farber Cancer Institute, Inc. connect with people in the moments that matter - delivering trusted local news, passionate sports and your favorite music across 220+ radio stations, premium podcasts, live events and digital experiences that reach more than 200 million listeners every month. Dana-Farber Cancer Institute, Inc. create compelling content, foster deeply engaged audiences and deliver outcomes that matter for advertisers. Learn more at www.audacyinc.com and join the conversation on LinkedIn, X, Facebook and Instagram. About NESN NESN is consistently one of the top-rated regional sports networks in the country with award-winning Red Sox and Bruins coverage. NESN and NESN+ are delivered throughout the six-state New England region and are available anytime, anywhere, on any device on the NESN 360 app via direct subscription or TV authentication. The network is also distributed nationally as NESN National. NESN.com is one of the country's most visited sports websites with dedicated digital video productions and always-on news coverage. NESN's social responsibility program, NESN Connects is proud to support and connect its employees with charitable organizations in the Greater Boston community. NESN is owned by Fenway Sports Group (owners of the Boston Red Sox) and Delaware North (owners of the Boston Bruins). Follow @NESN on Facebook, X and Instagram to stay up to date on the latest New England sports news. About the Arbella Insurance Group Established in 1988, the Arbella Insurance Group (www.arbella.com) has an AM Best Financial strength rating of A "excellent" and more than $1 billion in revenue and over $2 billion in assets. Headquartered in Quincy, Massachusetts, Arbella is a customer-focused, regional property and casualty insurance company, providing commercial insurance products in Massachusetts, Connecticut, Rhode Island and New Hampshire, and personal insurance products in Massachusetts and Connecticut. Recognized as one of the Boston Business Journal's "Best Places to Work" for 18 consecutive years, Arbella is deeply committed to maintaining high levels of employee satisfaction and supporting a positive and inclusive workplace culture. Arbella attributes its success to their dedicated employees, strong agent partnerships and community focus. About the Arbella Insurance Foundation The Arbella Insurance Group founded the Arbella Insurance Foundation in 2005. Recognized as one of the Boston Business Journal's "Top Charitable Contributors" for 18 consecutive years, the mission of Arbella's Foundation is to engage in activities and to support not-for-profit organizations that have a significant positive impact on the people and communities served by Arbella. Media Contacts If you are a journalist and have a question about this story, please call 617-632-4090 and ask to speak to a member of the media team, or email [email protected]. The Media Team cannot respond to patient inquiries. For more information, please see Contact Us. Charlie Bernath with her mother, Ashley Bernath, during the 2025 WEEI/NESN Jimmy Fund Radio-Telethon.
New England's top marketing executives named at the 2026 BostonCMO ORBIE Awards. Leading CMOs honored for leadership, marketing initiatives, and business impact. BOSTON, June 19, 2026 (GLOBE NEWSWIRE) - The 2026 BostonCMO ORBIE Awards honored leading chief marketing officers (CMOs) from GE Vernova-Grid Software, UKG, Amica Insurance, Agero, and Emerson Health for their exceptional leadership. Hosted by BostonCMO, a chapter of the Inspire Leadership Network, the prestigious awards honor CMOs who drive business transformation and industry impact. Held at The Westin Copley Place, the ceremony brought together top executives and industry leaders to honor excellence in marketing leadership across 5 award categories. "Behind every award-winning marketing campaign is a CMO leading the vision, shaping the strategy, and owning the results," said Ron McMurtrie, GeorgiaCMO Chair. "The ORBIE Awards are the ultimate recognition program for the leaders behind the work." Meet the 2026 BostonCMO ORBIE Award Winners: * Gayle O'Connell, EVP & CMO, Arbella Insurance, received the Leadership ORBIE. * Tracy Dearing, CMO, GE Vernova, Grid Software, received the Super Global ORBIE for organizations over $5.5 billion in annual revenue and multi-national operations. * Sarah Hodges, CMO, UKG, received the Global ORBIE for organizations over $3 billion annual revenue & multi-national operations. * Tory Pachis, EVP & CMO, Amica Insurance, received the Large Enterprise ORBIE for organizations over $3 billion annual revenue. * Beth Davidson, CMO, Agero, received the Enterprise ORBIE for organizations over $1 billion annual revenue. * Jacqueline Clancy, CMO, VP of Strategic Marketing & CMO, received the Corporate ORBIE for organizations up to $1 billion annual revenue. About the ORBIE: The ORBIE is the preeminent executive recognition for C-suite leaders. Since 1998, the ORBIE Awards have recognized leadership excellence, building relationships between executives and trusted business partners, and inspiring the next generation of executives. Finalists and winners are selected through an independent peer-adjudicated process led by prior ORBIE recipients based on the following criteria: * Leadership and management effectiveness * Business value created by marketing initiatives * Engagement in industry and community endeavors BostonCMO ORBIE Keynote & Attendance: The keynote address for the BostonCMO ORBIE Awards was delivered by Gayle O'Connell, EVP & CMO of Arbella Insurance, who was interviewed by Paul Brady, President & CEO, Arbella Insurance. Over 100 guests attended, representing leading New England organizations and their marketing partners. The following partners made the 2026 BostonCMO ORBIE Awards possible: * Gold Partners: Monotype, Similarweb * Silver Partners: Foundation Marketing, Merkle, Profound, Razorfish, Xplor * Media Partner: Boston Business Journal * Nonprofit Partner: Year Up United About BostonCMO: BostonCMO is the preeminent peer leadership network of chief marketing officers (CMOs) in New England. As one of over 50 chapters of the Inspire Leadership Network, BostonCMO belongs to a national membership organization exclusively comprised of C-suite leaders from public and private businesses, government, education, healthcare, and nonprofit institutions. BostonCMO is led by a CMO Advisory Board, with support from an executive director and staff. Underwriter executives support the chapter and ensure the programs remain non-commercial and exclusive to qualified CMOs and members. About Inspire Leadership Network: Inspire Leadership Network is the preeminent peer leadership network of C-suite executives. With nearly 2,000 members across over 50 local chapters, Inspire members serve public and private businesses, government, education, healthcare, and non-profit institutions. Inspire exists to help leaders thrive in today's most challenging executive roles. Media Contact Nicole Lammes [email protected] 2026 BostonCMO ORBIE Award Winners. Meet the 2026 BostonCMO ORBIE Award Winners. Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. Alabama Cultural Times do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.
Arbella Insurance Group named to Boston Business Journal's "Best Places to Work" for 18th consecutive year. QUINCY, Mass., June 12, 2026 - Arbella Insurance Group ("Arbella"), has been named to Boston Business Journal's prestigious 2026 Best Places to Work list, marking its 18th consecutive year of recognition. Arbella ranked #3 in the extra-large business category and was the only Property and Casualty company honored during the awards ceremony held on June 11, 2026. The annual Best Places to Work award recognizes Greater Boston employers of all sizes for high employee satisfaction and positive workplace culture. Arbella has appeared on the list every year since 2009. "It's our mission at Arbella to put people first in everything we do, from how we work with our customers to how we support our employees," said Ellen Mann, Head of Human Resources at Arbella. "Our employees are the reason we've earned this recognition year after year, and I'm proud of the workplace we've built where employees feel genuinely valued, supported, and connected to something bigger than themselves. Being named a Best Place to Work for the 18th consecutive year is a reflection of their dedication, and we're honored to carry this award for another year." That sense of connection extends well beyond the walls of Arbella's offices. Through the Arbella Insurance Foundation ("Foundation"), Arbella employees have many opportunities to give back to the communities they call home. Whether it's supporting food insecurity programs, local health initiatives, or community organizations that matter most to Arbella employees, the Foundation provides the support to enhance employee giving. Arbella's strength lies in the people who power it. With over 1,000 employees across Massachusetts and Connecticut, the company is deeply committed to fostering an inclusive, engaging workplace centered on employee wellbeing, continuous learning, and professional development. Businesses are ranked based on confidential employee feedback in the form of a survey. The survey questions highlight excellence in areas such as collaboration, leadership trust, communication, and overall employee satisfaction. About the Arbella Insurance Group Established in 1988, the Arbella Insurance Group (www.arbella.com) has an AM Best Financial strength rating of A "excellent" and more than $1 billion in revenue and over $2 billion in assets. Headquartered in Quincy, Massachusetts, Arbella is a customer-focused, regional property and casualty insurance company, providing commercial insurance products in Massachusetts, Connecticut, Rhode Island and New Hampshire, and personal insurance products in Massachusetts and Connecticut. Recognized as one of the Boston Business Journal's "Best Places to Work" for 17 consecutive years, Arbella is deeply committed to maintaining high levels of employee satisfaction and supporting a positive and inclusive workplace culture. Arbella attributes its success to their dedicated employees, strong agent partnerships, and community focus. Christine Williamson Greenough Communications 617-275-6528 Insurance for New englanders. Arbella sells insurance through local independent agents and Arbella Insurance Group work with some of the best in the area. They live and work where you do, and their expert advice given with a personal touch can make all the difference in getting you the insurance you really need.
Arbella Insurance Group announces retirement of Bob Bizak, Executive Vice President of Sales & Marketing. Arbella EVP Bob Bizak to retire July 1, 2026. Arbella Insurance Group (Arbella) has announced that Bob Bizak, Executive Vice President of Sales & Marketing, will retire on July 1, 2026, after over 7 years of dedicated service to the company. Andrew O'Donoghue replaces Bizak as Vice President, Sales & Marketing, and joined Arbella's executive team effective March 1, 2026. Bizak is a respected insurance industry leader who advanced Arbella's mission by strengthening agency partnerships and expanding Arbella's footprint in Massachusetts, Rhode Island, New Hampshire, and Connecticut. An advocate for independent agents, Bizak spent 18 years prior to joining Arbella, as a partner at Rogers & Gray Insurance Agency, where he helped grow the commercial division and led agency acquisition and growth initiatives. "We are grateful for Bob's leadership, vision, and passion for our agents and team members throughout his time at Arbella," said Gayle O'Connell, Chief Marketing Officer of the Arbella Insurance Group. "I'll personally miss his energy, sense of humor, and commitment to the independent agents. On behalf of the entire Arbella organization, I want to thank Bob for his more than seven years of service and the lasting impact he has made on our organization." Andrew O'Donoghue appointed to the role of Vice President of Sales and Marketing. O'Donoghue brings sales and field leadership experience to his role as Vice President, Sales & Marketing. Following Massachusetts' 2007 private passenger auto market deregulation, he led in-market training for hundreds of independent agencies, helping teams strengthen their value propositions. Promoted to Assistant Vice President of Sales and Marketing in 2019, O'Donoghue has partnered closely with Bizak to drive new business growth, optimize book performance, and mentor and develop team members across Arbella's territories. "It's been deeply rewarding to serve Arbella and collaborate with an outstanding group of colleagues, partners, and agents," said Bizak. "I'm confident that Andrew and Arbella will continue to build on that momentum, grow successfully, and remain steadfast in their commitment to employees, customers, communities, and independent agents." About the Arbella Insurance Group. Established in 1988, the Arbella Insurance Group (www.arbella.com) has an AM Best Financial strength rating of A "excellent" and more than $1 billion in revenue and over $2 billion in assets. Headquartered in Quincy, Massachusetts, Arbella is a customer-focused, regional property and casualty insurance company, providing commercial insurance products in Massachusetts, Connecticut, Rhode Island and New Hampshire, and personal insurance products in Massachusetts and Connecticut. Recognized as one of the Boston Business Journal's "Best Places to Work" for 17 consecutive years, Arbella is deeply committed to maintaining high levels of employee satisfaction and supporting a positive and inclusive workplace culture. Arbella attributes its success to their dedicated employees, strong agent partnerships, and community focus.
Arbella Insurance Group wins ICMI "Best Customer Service Innovation" Award for Contact Center excellence. Recognition reinforces Arbella's commitment to providing outstanding customer service to communities throughout New England. QUINCY, Mass., April 17, 2026 - Arbella Insurance Group (Arbella) has been recognized with the "Best Customer Service Innovation" award at the 2025 International Customer Management Institute (ICMI) Global Contact Center Awards. The honor recognizes the Arbella contact center's use of advanced technology, streamlined processes, and employee development initiatives to strengthen the customer experience. "I'm proud of our team's focus on improving the service we provide, and grateful to ICMI for recognizing our progress," said Karin Martin, Assistant Vice President, Operations at Arbella Insurance Group. "ICMI has empowered us to optimize operations and elevate the quality of service we deliver to our customers." As Arbella continues to grow across New England, the company has expanded its service capabilities to keep pace with customers' changing expectations. In partnership with ICMI, Arbella has strengthened its contact center platforms, programs, and training, further reinforcing its customer-first values and award-winning company culture. Michelle Dipietro, Director of Contact Center Operations at Arbella, added: "Our contact center team is central to the experience we deliver, so it's essential they have the tools and support to do their best work. The right technology, combined with leaders trained to guide and support the front line, has increased our operational efficiency and positioned us well for the future." In a news release announcing the winners, ICMI Portfolio Director Abbie Caracostas said, "Congratulations to this year's winners of the ICMI Global Contact Center Awards. The program recognizes and celebrates the exceptional leaders in the contact center community - individuals and teams who embody the very best of our industry. Through their dedication to innovation, new technologies and best practices, they are setting the standard for excellence across the industry." About the Arbella Insurance Group Established in 1988, the Arbella Insurance Group (www.arbella.com) has an AM Best Financial strength rating of A "excellent" and more than $1 billion in revenue and over $2 billion in assets. Headquartered in Quincy, Massachusetts, Arbella is a customer-focused, regional property and casualty insurance company, providing commercial insurance products in Massachusetts, Connecticut, Rhode Island and New Hampshire, and personal insurance products in Massachusetts and Connecticut. Recognized as one of the Boston Business Journal's "Best Places to Work" for 18 consecutive years, Arbella is deeply committed to maintaining high levels of employee satisfaction and supporting a positive and inclusive workplace culture. Arbella attributes its success to their dedicated employees, strong agent partnerships, and community focus. Insurance for new englanders. Arbella sells insurance through local independent agents and Arbella Insurance Group work with some of the best in the area. They live and work where you do, and their expert advice given with a personal touch can make all the difference in getting you the insurance you really need.