Senior Consultant-Change Management

Job Description

• Support clients in achieving sustainable performance and/or improvements within their organizations 
• Create a customized change management strategy and roadmap based on the needs of the project and implement the change management activities for each phase of the project 
• Lead impact analyses, assess change readiness, and identify key stakeholders 
• Provide status reporting of progress, dependencies, issues, risks and overall program health 
• Anticipate organizational changes that come with large-scale implementations and the change management and communications interventions which will be needed 
• Ensure that key change initiatives deliver on business, schedule, and budget objectives 
• Determine appropriate metrics and measures that will help the client measure progress, reinforce behavior, and adjust improve implementation results 
• Determine new target operating models and organization design 
• Coordinate with other initiatives to make sure there is a common understanding on timelines and other overlaps 
• Develop Executive-level presentations  
• Develop readiness and skilling content leveraging multiple modalities based on customer experience best practices 
• Utilize Project Management frameworks and methods in a variety of roles 
• Identify opportunities to provide or create additional client value 
• Contribute to internal areas such as business development, people development, recruiting, marketing, and more 
• Engage in activities dedicated to supporting our culture 
• Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups  
• Maintain program sites as a repository for all project information 
• Contribute to the development of high-quality and timely deliverables 
• Assess the current business process and supporting systems in an effort to identify process gaps and/or deficiencies. 
• Develop and document processes, use cases, etc. to demonstrate business requirements. 
• Analyze “as is” state and document future needs; make recommendations about potential opportunities to streamline business processes. 
• Influence a broad spectrum of stakeholders toward achieving business goals, understanding how potential process and system changes might impact upstream and downstream processes and/or systems. 
• Work and/or collaborate with key business stakeholders to develop business cases as well as define a roadmap to implement the remediation. 
• Advise key stakeholders on the latest principles, best practices, and/or technologies and their practical application. 
• Work with key stakeholders to improve existing or developing new operational processes and procedures, on a regional/global basis as needed. 
• Assist with the organization transformation including building internal process expertise and capabilities. 
• Implement recommended solutions and support business transformation 
• Conduct effective meetings 
• Contribute to the development of high-quality and timely deliverables. 
• Perform subject matter research and business analysis. 
• Assist in the coordination and development of client proposals. 
• Support practice, thought leadership, and people development. 

Qualifications

• Bachelor’s degree in Business, Engineering, Science, Information Technology, or a related discipline. Master’s degree preferred. 
• 4-7 years’ experience in Manufacturing, Logistics and Distribution on a global scale. 
• Solid understanding of business processes related to demand & supply planning, continuous and discrete manufacturing, warehouse management, and transportation, from an end-to-end business process perspective. 
• Excellent understanding of business functional areas and inherent controls with "end-to-end" global business processes & sub-processes including (data and process) integration points, policies, and procedures. 
• Ability and experience of working in a transforming environment. 
• Excellent presentation and writing skills (functional/technical specifications) are required. 
• Self-directed and uses judgment to proactively seek guidance from management or update status to management.  A wide degree of creativity and latitude is required. 
• 5+ years’ experience leading significant change management engagements with successful outcomes in complex organizations 
• Consulting experience required 
• Bachelor’s degree required