Food Court Manager

Overview

JOIN OUR TEAM!

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The Food Court Manager is responsible for assisting in overseeing all aspects of the food court by ensuring the location meets budget sales, expense, margin, profit and customer service goals.

Bosselman Travel Center has many benefits to offer you that you will not find anywhere else like:

• Paid vacation 
• 401K and matching contributions
• Health, dental and vision insurance
• Short and long term disability insurance
• Life insurance
• A clearly defined path for growth
• On-demand pay with PayActiv (access to earned but not yet paid wages)
• And much more!

Bosselman Travel Center offers on-demand pay (access to earned but not yet paid wages) through:

Responsibilities

Essential Job Duties/Functions:

• Hires, disciplines, and terminates personnel with the involvement of the Divisional Manager and Corporate Human Resources Department.
• Ensures all personnel are trained thoroughly.
• Conducts performance evaluations of staff at 90 days and annually.
• Ensures all management duties are completed (i.e. payroll, scheduling, inventory).
• Works with supervisor on decisions involving internal promotions and salary adjustments.
• Maintains staffing levels and ensures budget goals are maintained.
• Handle all problems that cannot be handled at a lower level.
• Ensures all personnel are in proper working uniform and neat in appearance.
• Ensures the cleanliness, organization, and overall appearance of the store meets company standards and is in proper working order, inside and out.
• Reports all maintenance, customer, and personnel problems to upper management regularly.
• Implement and enforce company policies and procedures.
• Implements any new programs in the location.
• Is proficient in opening and closing the store, including the completion of all required paperwork.
• Responsible for keeping operations relevant and profitable and in compliance with our standards.
• Ensures equipment is updated and maintained; communicates all equipment and capital expenditures for approval to your supervisor.
• Conducts shift and department meetings as required and reports to upper management as needed.
• Ensures compliance with all federal and state laws.
• Ensures the security of merchandise in the facility.
• Communicates appropriately with customers and all company personnel.
• Provides friendly and competent customer service.
• Prepares any prep work and stocks for the next shift as need for all concepts.
• Handles and prepares RAW chicken products properly and to safety standards.
• Utilizes and cleans fryers, speed ovens, and all other ovens according to safety and company policies.
• Records temps and waste properly.
• Provides friendly and competent customer service.
• Reports for work in a timely manner when scheduled with regular and consistent attendance.

Additional Job Duties:

• Assists in other duties, as assigned.

Supervisory Responsibilities:

• Directly supervise 5 or more employees.

Qualifications

Education and/or Experience (include certs or licenses needed):

• Must have three to five years experience with food court operations.

Minimum Qualifications:

• Must have strong communication skills.
• Must have management training or equivalent.
• Must be able to travel to meetings and other company functions.
• Must display use of good judgment and demonstrate leadership qualities and be creative in their management style.
• Must be able to work nights, weekends, and holidays as needed.  
• Must work a minimum of one weekend per month and one late shift per week.
• Must work a minimum of 50 hours per week.
• Must be able to communicate in English. – IF APPLICABLE
• Able and willing to deliver friendly, courteous, and prompt customer service.
• Able and willing to work cooperatively with other team members.

Physical Requirements:  The physical demands described here are representative of those that must be met by the Food Court Manager to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company.

• The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.

• Physical attendance at the primary work location is required.