Account Manager
Corporate
Posted on 1/3/2024
INACTIVE
AlphaSense

1,001-5,000 employees

AI-based market intelligence and search platform
Company Overview
AlphaSense stands out as a leading market intelligence and search platform, leveraging AI-based technology to deliver comprehensive insights from a vast array of public and private content, aiding professionals in making informed business decisions. The company's commitment to customer service is evident in their prompt response times, offering assistance within 20 minutes to set up trials. With a global presence and a team of over 1,000 employees, AlphaSense's competitive advantage lies in its ability to provide a single, searchable platform for tracking companies, topics, and industries, enabling users to keep pace with the dynamic market.
AI & Machine Learning
Data & Analytics
Financial Services

Company Stage

Series E

Total Funding

$770M

Founded

2011

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

15%

1 year growth

42%

2 year growth

87%
Locations
London, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
CategoriesNew
Sales & Account Management
Requirements
  • Strong ability to develop instant rapport with new people
  • Experience managing and growing relationships within Fortune 1000 clients
  • Subject matter expertise in relationship management and business acumen
  • Natural intellectual curiosity and ability to learn and adapt quickly
  • Understanding of best practices for client engagement within a SaaS environment
  • Exceptional oral, written, and presentation skills
Responsibilities
  • Maximize retention rate across the book of business
  • Drive adoption of AlphaSense solutions into other business units of existing clients
  • Identify revenue at risk and prevent churn
  • Collaborate with Account Executives to identify growth opportunities
  • Cultivate relationships with users and key stakeholders
  • Plan and execute new user onboarding and training initiatives
  • Serve as the advocate for AlphaSense to the client, and the client advocate within AlphaSense
  • Acquire value stories and product feedback from clients
Desired Qualifications
  • Experience in SaaS industry
  • Experience in conducting business reviews with key stakeholders
  • Experience in proactive outreach and material dissemination for user base
  • Experience in new user onboarding and training initiatives