Full-Time
Healthcare Coordinator
Updated on 9/3/2026
PDS Health
Integrated healthcare support company
Compensation Overview
$18 - $25.50/hr
Oceanside, CA, USA
In Person
Travel may be required between offices.
 Medical, Clinical & Veterinary (1) |
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- A high school diploma or general education degree (GED) is required.
- Travel might be required between offices.
- Knowledge of office practices, technology applications, and patient insurance.
- Ability to work as a results-oriented, energetic self-starter who sets realistic goals, meets commitments, persists, and prioritizes daily to achieve results.
- Ability to act as a patient advocate by being flexible, adaptive, empathetic, passionate, and ethical.
- Ability to work as a process-focused operator who is data-driven, detailed, organized, structured, and computer proficient, with comprehensive knowledge of operational processes.
- Financial acumen, including understanding profit drivers, utilizing metrics to manage, building the financial understanding of staff and clinicians, and understanding local market drivers and competition.
- Ability to influence through active listening and observation of behavior and by creating a win-win need for change.
- Ability to work independently and as part of a team.
- Ability to multitask effectively without compromising work quality.
- Excellent interpersonal, oral, and written communication skills.
- Ability to handle and maintain extreme confidentiality of patient records.
- Ability to work in an organized, detail-oriented manner in a fast-paced environment.
- Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework.
- Gain a financial commitment from patients to start the dentistry diagnosed by the Dentist.
- Achieve proficiency in the PDS system and use its tools, skills, and talents to assist patients in making the best possible decision for their wants and needs.
- Execute the Healthcare Coordinator handoff in partnership with each clinician for every exam patient.
- Serve as the subject matter expert on available financial options and give patients choices to start dentistry that fits their budget.
- Professionally overcome common patient objections to starting treatment.
- Obtain necessary insurance pre-authorizations before patients complete treatment.
- Ensure offices exemplify the Comprehensive Care Model, including referrals outside the office.
- Participate in daily morning huddles, monthly team meetings, and other required meetings.
- Understand business imperatives and how the role directly impacts metrics and results.
- Demonstrate stewardship of the PDS Brand by making decisions consistent with the PDS Brand framework.
- Become knowledgeable about the Mouth Body Connection and support clinical excellence through comprehensive patient care.
- Maintain a professional appearance and demeanor in accordance with company policies and address others professionally and respectfully.
- Ensure compliance with company policies and state, federal, and other regulatory bodies.
- Perform other duties and responsibilities as assigned.
- Prior coursework or on-the-job training in dentistry, insurance, or business.
PDS Health is a healthcare support organization serving dental and medical practices. The company provides business, technology, clinical, administrative, and operational services that help affiliated practices deliver integrated care. It serves patients, clinicians, practice owners, healthcare teams, and communities across its supported network. Its operating model centers on locally led practices connected through shared technology, revenue-cycle, supply-chain, talent, and administrative services. Teams work across clinical care, practice operations, technology, billing, procurement, recruiting, training, and patient support. Teams support coordinated daily delivery.
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