Sr. Director Infrastructure & Cloud Ops

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one’s overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

Rula’s mission is to make mental healthcare work for everyone. We provide an end-to-end telehealth experience that connects patients with therapists that accept their insurance and therapists with practice management capabilities and patient matching in a HIPAA-compliant environment. This role will establish a dedicated Infrastructure & Cloud Operations organization within engineering. This leader will initially take on existing SR/DevOps and Infrastructure teams and extend to include cloud operations functions and IAM/Identity Management.  

This role is an opportunity to join a small and growing company to lead a team on the journey of maturing our application and operating posture. You will bring your industry expertise from leading Infrastructure teams in more mature organizations, bringing that expertise to inspire and grow infrastructure into a mature organization that delivers value for internal engineering stakeholders and therefore for Rula. This is a senior leadership role managing managers and not a hands-on technical role. Your technical expertise will be valuable in building out teams and selecting appropriate skill sets. Success will be measured by the ability to lead through others, select the appropriate technical leaders for areas of expertise, teach leadership and stakeholder management principles, setting, measure, and achieve technical and project goals. You will provide overall oversight for the projects within your domain, making appropriate risk-based tradeoff decisions, and collaborating with other engineering leaders to drive the best overall outcomes for Rula. 

This is still a small organization, and as a result a breadth of leadership ability is required to be successful. You will have a leadership voice across engineering and into parts of the business in areas related to providing a stable infrastructure and are expected to bring best practices in the areas of people, process, or technology to contribute to the broader success of the organization. You will use your excellent communication skills to effectively manage out and up in the organization on Infrastructure and execution-related topics that drive effective decision-making and keep stakeholders and partners informed.  

Required Qualifications

• 15+ years in software engineering, 10+ in engineering leadership roles, at least 3 years managing managers  

• At least 5 years of leadership experience working in Infrastructure organization managing hosted environments

• Experience managing infrastructure integrations that are in the critical path of operations (e.g. access management)

• Experience building or leading infrastructure teams in a SaaS environment, ideally in AWS

• Prior experience with AWS account management and/or cost management strategies (reserved instances, spot instances, etc.)

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Prior experience in a healthcare, fintech, or other regulated environment

• Prior experience in mature startup or scaled engineering organizations (Engineering orgs > 150)

• Prior engineering experience as an IC in a SaaS environment or as an infrastructure engineering

We’re serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

• Employee Assistance Program (EAP): Support for your mental and physical health

• New hire home office stipend: Set up your workspace for success

• Quarterly department stipend: Fund team-building activities or in-person gatherings

• Wellness events and lunch & learns: Explore a variety of engaging topics

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

• Discounted programs: Fetch, SmartSpend, Ladder, SoFi

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.