Director of Engineering

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

About the team:

The Engineering team at Airwallex is a diverse group of innovators, builders, and problem solvers driven by a mission to empower businesses to operate anywhere, anytime. We thrive in a collaborative and fast-paced environment where we constantly push the boundaries of what’s possible in financial technology. As a team, we value technical craftsmanship, continuous learning, and a strong sense of ownership, working together to build scalable, reliable, and secure products that empower businesses of all sizes to grow without borders.

Job Overview:

As the Director of Engineering, Growth & Ecosystem, you will drive the technical strategy and execution for user acquisition, activation, retention, and revenue growth. You will lead a team of talented engineers, working closely with product, data, marketing, and design teams to identify and execute growth opportunities across the customer lifecycle. Your primary goal will be to build scalable growth platforms, develop data-driven experimentation processes, and optimize our product features to enhance user engagement and maximize business growth.

This role is based in London.

Key Responsibilities:

• Strategic Leadership: Develop and implement a comprehensive growth engineering strategy that aligns with the company’s business goals.

• Team Management: Lead, mentor, and grow a team of engineers focused on growth initiatives, including hiring and developing top talent.

• Cross-Functional Collaboration: Partner with product, marketing, data science, and design teams to prioritize and execute growth experiments and initiatives.

• Data-Driven Optimization: Utilize data analysis, A/B testing, and experimentation to identify growth opportunities, optimize conversion rates, and enhance the overall user experience.

  • Increase user sign-ups or registrations

  • Enhance user engagement and retention

  • Optimize the user experience to reduce churn

  • Drive revenue through better conversion rates

• Platform Development: Oversee the development and maintenance of scalable systems, tools, and frameworks to support growth initiatives, including marketing automation, personalization, and customer segmentation.

• Performance Monitoring: Establish key performance indicators (KPIs) for growth, track progress against these metrics, and report on performance to senior leadership.

• Market Insights: Stay up-to-date with industry trends, competitor activities, and emerging technologies to ensure the company’s growth strategy remains innovative and competitive.

Qualifications:

• Experience: 10+ years of experience in software engineering, with at least 3-5 years in a growth-focused role, preferably in a leadership position.

• Leadership: Proven track record of leading and growing high-performing engineering teams.

• Technical Skills: Strong proficiency in modern programming languages (e.g., Python, JavaScript, Go), data analysis tools (e.g., SQL, R, Python), and experience with growth-related technologies (e.g., analytics platforms, marketing automation).

• Growth Expertise: Deep understanding of growth tactics, A/B testing, experimentation frameworks, and data-driven decision-making processes.

• Analytical Mindset: Strong analytical and problem-solving skills, focusing on quantitative analysis and the ability to leverage data to drive decisions.

• Collaboration: Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.

• Education: Bachelor’s degree in Computer Science, Engineering, or a related field; a Master’s degree is a plus.

Preferred Qualifications:

• Experience in a fast-paced, high-growth startup environment.

• Knowledge of machine learning, AI, or advanced analytics techniques.

• Familiarity with cloud platforms (e.g., AWS, GCP, Azure) and microservices architecture.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters.  Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.