Business Analyst - Sales & Marketing

Storable is looking for a Business Analyst to work within our Business Operations team to support our Sales and Marketing groups. The core of this role is centered around independently, proactively, and expertly enabling your stakeholders to do more. In this role, you will strategize process improvements, gather and prioritize requirements, manage a backlog, investigate and troubleshoot system issues, drive enhancements and optimizations, create data toolsets and dashboards, and generally support Sales and Marketing goals.

What you will do every day:

• Work with internal stakeholders to analyze operational needs and align the Business Operations Team’s resources to address those needs within the context of Storable’s strategic goals.
• Develop and maintain an appropriately prioritized backlog of user stories and tasks, and ready them for solutioning.
• Recommend, scope, and work to implement changes to processes or systems to improve the efficiency, measurability, or effectiveness of day-to-day operations.
• Model and diagram current state and future state business processes.
• Create knowledge for Storable through expert information-capture techniques, organize that knowledge, and communicate it effectively.
• Own the development, delivery, and maintenance of reporting toolsets for the teams you support.
• Work side-by-side with our Business Operations - Systems Team to configure Salesforce to address your prioritized initiatives.
• Make prioritization decisions and communicate trade-off analysis to stakeholders to stay focused on delivering the most important value to the business at any given time.

What you need to bring to the table

• 3+ years of relevant experience as a Business Analyst, Systems Analyst, Operations Analyst, Systems Engineer, or Product Owner.
• An ability to coordinate, organize, and execute objectives with minimal oversight.

• Expert understanding of the lead-to-cash lifecycle from a business and systems perspective, and a history of improving that lifecycle through process enhancements, automation, integration, and analytics.
• Expert proficiency in spreadsheets. Experience using advanced spreadsheet functions and visualization methods required.

• Strong proficiency in Salesforce including a technical understanding of objects, formula fields, picklists, flows, data loads, reporting, and dashboards.
• Strong analytical skills, specifically with Salesforce and database data sets, to solve business problems.
• A highly effective note-taking and organization strategy for capturing information for oneself and one’s team.
• Experience developing Tableau workbooks and dashboards.
• Experience using the Scrum methodology to manage work.
• Experience using Jira and Confluence.
• Experience, comfort, and effectiveness in presenting to senior and executive leaders.
• Comfort conducting prioritization and tradeoff conversations with stakeholders.
• Comfort leading several meetings a week amongst your peers and stakeholders.
• Flexibility and nimbleness - Storable is a fast-moving company, so our sales tactics, product offerings, and overall strategy might pivot. We’re looking for someone who is excited by rapid growth and eager to adapt our processes accordingly.

Bonus points

• Hubspot administration experience
• Agile, Scrum, or other project management certification
• SQL, Visual Basics for Applications, other scripting language familiarity
• Experience configuring an iPaaS like Workato, Boomi, Jitterbit, or Zapier