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Full-Time

End-User Support Specialist

Posted on 6/27/2024

Generate Capital

Generate Capital

201-500 employees

Finances and operates sustainable infrastructure assets

Data & Analytics
Hardware
Industrial & Manufacturing
Energy
Social Impact

Compensation Overview

$70k - $130kAnnually

+ Discretionary Bonus

Entry

San Francisco, CA, USA

Category
Customer Support
Customer Success & Support
Required Skills
Communications
Requirements
  • Passion for IT, computers, and mobile technology
  • Proficiency in troubleshooting Windows and Mac OS
  • Experience with Microsoft Office troubleshooting
  • Understanding of basic networking
  • Ability to diagnose and resolve technical issues
  • Prior experience in a technical end-user support role
  • Expertise in supporting Microsoft 365 products
  • Experience in financial services sector is advantageous
  • Microsoft certification is a plus
  • Ability to organize time and prioritize tasks independently
  • Outstanding communication and interpersonal skills
  • High level of self-awareness and humility
  • Intellectual agility, curiosity, and creativity
  • Entrepreneurial spirit
Responsibilities
  • Providing end-user and application support
  • Offering basic support for servers and networking
  • Communicating issues, progress, and resolutions to users
  • Actively creating and updating documentation
  • Timely escalation and communication of issues
  • Continuously developing knowledge and skills

Generate Capital specializes in financing, constructing, owning, and operating sustainable infrastructure across various sectors, including energy, mobility, water, waste, and agriculture. As a leader in sustainable investment, the company's commitment to eco-friendly projects like microgrids, solar energy, energy storage, and electric vehicle charging infrastructure, positions it at the forefront of addressing critical environmental challenges. The culture of innovation and responsibility towards sustainability makes it an appealing workplace for those passionate about making a tangible impact on the planet's health while advancing in a rapidly growing industry.

Company Stage

Private

Total Funding

$6.4B

Headquarters

San Francisco, California

Founded

2014

Growth & Insights
Headcount

6 month growth

0%

1 year growth

5%

2 year growth

36%
INACTIVE