Police Services Technician

Full Salary Ranges:  $25.53 - $34.47 Hourly

Anticipated Hiring Ranges: $25.53 - $30.00 Hourly 

Why do I see two salary ranges?

The City of Greeley in compliance with Colorado state law, includes a salary range for all positions posted.  This law is intended to improve wage transparency.  The City of Greeley, in support of wage transparency posts both the full salary range for each position (what you might anticipate your earnings could be if you work for the City of Greeley for some time), as well as the anticipated hiring range (the range within which the City anticipates making an offer).  The actual offer extended will be based on your years of relevant experience, education, certifications and potentially other factors.  

City of Greeley's Total Rewards

The City of Greeley is proud to offer a robust benefits package in addition to your wages.  This package includes health and wellness, retirement savings, discounted access to Greeley facilities and more. 

Benefits: This position is benefits eligible. Please view our benefits guide here.

Job Summary

Provides customer service to citizens from the Police Department giving citizens general information, directing them to the proper City department and delivering limited police service. Performs data entry into the records management system. Processes Colorado Criminal Justice Records Act (CORA/CCJRA) requests. Duties and responsibilities of this position include reviewing and preparing law enforcement reports, body worn camera, audio, and video recordings for release to internal and external customers.

Experience, Knowledge, Skills

Minimum Requirements

• High School Diploma or equivalent.
• One (1) year of relevant experience

OR

• Any combination of related education, experience, certifications and licenses that will results in a candidate successfully performing the essential functions of the job,

AND

• Possession of a valid driver's license.

Preferred

• None

Knowledge, Skills, and Abilities

• General office practices and procedures.
• Report to work on time and maintain an acceptable attendance record.
• Must be able to render credible testimony in judicial and administrative proceedings.
• Routine software and business application including, but not limited to, word processing, spreadsheets, presentation software, and databases.
• Communicate clearly and concisely, both verbally and in writing.
• Read and comprehend department and City rules, regulations, policies, and standard operating procedures.
• Establish and maintain effective working relationships with other City employees, representatives of other agencies and organizations, and members of the community.
• Accomplish the assigned workload in a timely manner and meet established performance standards and objectives.
• Organize and manage time to successfully complete tasks and projects.
• Work in a team and production environment.
• Record retention schedules and record management.
• Scanning equipment, electronic file management, and record keeping systems.
• Develop, analyze, and evaluate record keeping systems.
• Perform duties independently without close supervision.
• Knowledge of the business and organizational structure of Colorado municipalities. 
• Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal. 
• Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems.
• Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.
• Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.
• Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate and facilitate meetings, and make decisions. 
• Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.
• Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.
• Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.
• Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed.
• Ability to self-start and take initiative in completing daily tasks and special projects.
• Ability to focus on activities that have the greatest impact on meeting work commitments.
• Ability to establish and maintain partnerships with a variety of internal and external constituencies.
• Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages.
• Ability to navigate a complex political environment.

Essential Functions

• Responsible for processing and releasing criminal justice records requests.
• Develops and maintains records release procedures.
• Downloads digital media files from the Evidence management system and completes appropriate chain of custody.
• Stays up to date on current and applicable CCJRA laws, CORA laws, and senate bill changes and makes recommendations on how the agency can comply with said laws.
• Ensures the department’s CCJRA procedures, processes, and other documentation are up to date with current and accurate content.
• Determines the method of addressing police records requests.
• Improves practices and procedures and makes recommendations for efficient and accurate processes.
• Communicates with the Records Manager to interpret and apply CCJRA laws, utilizing experience and judgment to accomplish these tasks.
• Responds to requests for public records in accordance with CCJRA regulations and departmental policies and procedures, redacting as necessary prior to release.
• Searchs, compiles, reviews, analyzes, redacts, and processes open records requests for relevant body worn camera, dispatch recordings, digital media, as well as other documents and data records.
• Provides quality assurance for the documentation, release, and redaction of body-worn camera video and records.
• Assists in implementing records retention guidelines and prepares, scans, and purges documents and files in compliance with said policies, procedures, regulations, and public records laws.
• Acts as a resource and subject matter expert for Records employees as needed regarding CCJRA laws, policies, requirements, and software tools used to perform searches, analysis, and redaction of records data.
• Keeps informed of current technical advancements and industry changes and makes recommendations for digital records request platforms.
• Communicates and collaborates with other law enforcement agencies on current CCJRA practices.
• Maintains confidentiality and integrity of sensitive information obtained or reviewed.
• Performs other duties as assigned.

Supervisory Responsibilities

• None

Work Environment and Physical Requirements

Work Environment

• Heavy public contact in person and by telephone.
• Works primarily in an office environment. 
• Extended periods of time at a fixed workstation.
• Frequent and inflexible deadlines. 

Physical Requirements

• Vision enough to read computer keyboards, reference books, and other written documents. 
• Communication skills to interface with other departments and agencies.
• Manual dexterity enough to operate computer keyboards, other office equipment, and to complete paperwork. 

EOE Statement: The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ADA Statement: We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting.  Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: [email protected] .

Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE.