Your Opportunity at ARC’TERYX:
As the Product OperationsManager - Creative, you partner closely with multiple stakeholders throughout the organization to support the evolution and management of the Go-to-Market(GTM) process, with a specific focus on the inputs and outputs of the Product Creative teams (Design, Development, Colour and Advanced Concepts). You continuously help to identify process improvements that maximize efficiency and enable the Product Creative team in achieving business targets.
This role is based in our North Vancouver office and is open to hybrid and remote work. Candidates must be eligible to work in Canada.
Meet Your Future Team:
The Product Operations team optimizes the intersection of product, supporting through cross-functional teams to improve alignment, communication, and processes around the product. We build a foundation for excellence through reinforcing product strategy with metrics, infrastructure, business processes, best practices, budgeting and reporting.
If you were a Product Operations Manager now, here are some of the core activities you would be doing:
- Managing all inputs and outputs of the Product Creative team with relation to the Go-To-Market Calendar
- Ensuring all GTM deliverables are on time and that any risks or changes are communicated and solutioned with the Product Operations team
- Collaborating with cross-functional partners to evolve the GTM process, with emphasis on how the Creative teams plug into the rest of the processes
- Collaborating with the Product Operations team to document end-to-end processes
- Creating and implementing Standard Operating Procedures (SOPs) and process maps using standard templates
- Maintaining user guides and online help tools
- Analyzing the current business processes and collaborating with users to identify process improvement areas to help maximize efficiency
- Building and recommending new process, process flows, tools or systems solutions that are aligned with company goals
- Building close relationships with the Design, Development, and Advanced Concepts teams to support change management initiatives and stakeholder engagement
- Preparing meeting agendas and summarizing takeaway actions
- Upholding Fair Labor Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing, throughout the Arc’teryx supply chain
Here are some of the things you could be working on in the future:
- Partnering on the development and articulation of key GTM processes; ongoing projects and change opportunities to enhance linkage between Design and cross functional partners
Are you our next Product Operations Manager?
- You have 5+ years’ experience in an operational role (project coordination, product operation, product management, etc.), in the creative, colour or apparel industry
- You pose a high level of analytical and critical thinking
- You are familiar with the Go-To-Market process
- You have excellent interpersonal skills and the ability to work with all levels of stakeholders
- You have the expert ability to explain, articulate, and document concepts, business processes, systems and business requirements
- You have confidence in communicating and collaborating amongst large and diverse audiences
- You have the ability to effectively manage multiple competing priorities, with a scale mindset
- You have a willingness to improve your skills independently in new technologies and solutions
- You are proactive in identifying the root cause of issues, seeking the best (sometimes not the easiest) solutions with an unwavering commitment to do what is right
- You remain highly flexible and adaptable when faced with ambiguity
- You effectively balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement
- Your passion for your work is paralleled by your passion for getting outside and living it
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.
All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
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