Operations Specialist

About the Role:
We are looking for a proactive and analytical Operations Specialist to support and develop our warehouse operations for the consumer business segment. This role is key in ensuring smooth day-to-day collaboration with our 3PL (third-party logistics) consumer warehouses, while also supporting the Order Management and Planning teams on all warehouse-related activities.

You’ll act as the primary point of contact for our 3PL partners, help solve operational issues, monitor performance, and identify improvement opportunities. If you're passionate about operations, enjoy working with data, and have a good understanding of warehouse processes — we’d love to hear from you.
 

Key Responsibilities:
•    Be the main point of contact for 3PL consumer warehouses in Europe.
•    Support the Order Management and Planning teams in resolving warehouse-related issues.
•    Monitor and analyse warehouse KPIs, including order accuracy, lead times, stock levels, and service level agreements.
•    Identify and drive improvement opportunities in warehouse processes and performance.
•    Collaborate with internal stakeholders to align inventory flow, storage planning, and operational priorities.
•    Assist with the implementation of new tools, reports, and processes related to warehouse and logistics operations.
•    Participate in business reviews with 3PLs and support audits, assessments, and root cause analysis.
•    Provide data analysis and reporting to support decisions and improvement initiatives.
•    Travel to warehouse sites and partner locations will be required
 

What We’re Looking For:
•    1–3 years of experience in operations, logistics, or warehouse management (experience with 3PLs a plus).
•    Solid understanding of warehouse operations and inventory flow.
•    Strong analytical and problem-solving skills – comfortable working with numbers and operational data.
•    Proficiency in Excel (pivot tables, lookups, charts, etc.) – experience with Power BI or similar tools is a plus.
•    Strong communication and coordination skills across internal teams and external partners.
•    Comfortable working in a fast-paced, evolving environment.
•    Fluent in English (spoken and written) and Spanish 
 

Nice to Have:
•    Experience with SAP
•    Experience supporting e-commerce or consumer products supply chains.
•    Project management or process improvement experience.

Position based at our office in MADRID

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