Global Foresight Excellence Manager

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

We are seeking a highly motivated and experienced consumer insights leader to join our newly created Global Insights Excellence team. This team is tasked with transforming K-C’s consumer insights and foresights capabilities, so we can become an even more consumer-centric enterprise.  As the Manager, Global Consumer Foresights Excellence, you will be responsible for shaping K-C’s consumer insights and foresights vision and strategy, developing and implementing world class methodologies, and aligning K-C’s global organization to this new vision and approach.  You will partner with internal and external insights professionals to develop and scale capabilities that put the changing needs and behaviors of consumers at the center of decision-making in a manner that drives business growth and innovation.

In this role, you will:

• With your team leader, the Global Head of Insights Methodologies and Governance, develop K-C’s consumer insights and foresights vision, strategy and multi-year roadmap to build world-class capabilities.

• Deliver a regular drumbeat of inspiring consumer trends & foresights to guide strategy, marketing, innovation, investor comms, etc.

• Gather and synthesize (with the help of AI) internal and external data on changing consumer demographics, needs, shopping and media behaviors, values, mindsets, culture, etc. and turn these data into powerful insights and recommendations to grow the business.

• Create inspiring communication to drive adoption throughout the organization, including presentations, workshops, digital learning modules, etc.

• Contribute to the capability roadmap for best-in-class methodologies and governance across both insights and foresights.

• Drive common global capabilities and processes to ensure consistency and efficiency across sectors and segments. Capture K-C best practices and facilitate scaling those practices globally.

• Partner with cross-functional teams to identify and prioritize business opportunities & challenges and align the insights & foresights capability development agenda to address these business needs.

• Develop and maintain strong relationships with key stakeholders across the organization to ensure that insights and new capabilities are effectively communicated and acted upon.

• Stay up-to-date on industry trends and best practices in consumer insights and foresights to ensure that our research strategies remain innovative and effective.

• Drive innovation approaches to insight development, usage and deployment.

Key areas of focus to include:        

• Demographic, consumer, shopper, societal and cultural trends

• Unstructured consumer and competitive data, e.g. social listening, ratings & reviews, etc.

• Applications of (generative) AI for consumer insights and foresight

• Foundational human insights (human truth)

• Understanding of consumer and shopper needs and behaviors and their underlying drivers

• Innovation development & optimization (concepts, claims, products)

• Brand strategy, positioning and health/equity measurement

• Creative development of optimization (communication and packaging)

• Contributes to a consumer-centric culture, e.g. through education and socialization of consumer insights and foresights and the promotion of consumer-centric thinking

• Promotes a culture of shared accountability, operational excellence, and partnership across the organization.

• Models K-C’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable.  ​

• Supports and/or develops an environment in which employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients.  Shapes and/or supports a culture that represents the purpose, promise and values, ensuring that K-C’s trust and reputation remain strong with its clients.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

To succeed in this role, you will need the following qualifications:

• Bachelor’s degree in relevant discipline (Masters preferred) and a total of 5+ years of experience in the consumer insights/foresights space

• 3+ years of experience working with trends resources and unstructured data is required.

• 3+ years of direct experience leading, designing, executing, and reporting primary market research in a consumer goods company or a related B2C industry is required.

• Hands-on experience with applying (generative) AI for consumer insights is strongly preferred.

• Strong curiosity about understanding current and future consumers and the drivers of change

• Ability to analyze, distill and integrate multiple data sources into strategic recommendations.

• Proven ability to effectively communicate insights, trends and capabilities in inspiring and modern ways, e.g. via presentations, workshops, video, audio, online learning modules, etc.

• Comfortable working in "white space" to establish new capabilities, processes and innovations, especially in the space of AI.

• Contributing to building a high-performing team that develops strong partnerships with stakeholders and encourages professional growth. Committed to creating a fun and rewarding work environment.

• Ability to work effectively in a global matrix organization, especially understanding, aligning and addressing the needs of different sectors, segments, markets and functions across the entire Enterprise.

• Demonstrated success in driving business results through objective and fact-based analysis, understanding market dynamics, and translating consumer insights into actionable strategies.

• Skilled in building and maintaining trust-based relationships with teams, stakeholders, and agencies to ensure alignment and continuous improvement.

• Performance-driven with a test-and-learn mindset, and a focus on critical thinking to assess, interpret, and integrate learning from multiple sources to drive better results in an agile way.

• Exhibits leadership in improving organizational performance by applying original thinking to existing and emerging methods, processes, and services.

• Demonstrates empathy and care, with the courage to have difficult conversations and raise critical issues under challenging circumstances.

• Possesses strong communication skills and an ability to ask the next question while seeking to understand at a nuanced level to spark new ideas.

• Exhibits confidence, poise under pressure, and decisiveness to influence the behavior of others.

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.
 

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

This role will be based in Dallas, TX or Chicago, IL.

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

Salary Range: $140,000 - $174,000 USD

At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position is eligible for overtime pay and a comprehensive benefits suite, including our 401(k) and Profit-Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.

Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark’s sole discretion.

#LI-Hybrid

Primary Location

Dallas World Headquarters

Additional Locations

Chicago Commercial Center

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time