Solutions Consultant @ Outreach

Solutions Consultant

Commercial

Posted on 3/31/2023

INACTIVE

Locations

Atlanta, GA, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Sales

Communications

Requirements

Experience - You have 1-3 years experience in a customer-facing role (SC, AE, SDR, CSM, etc.)
Inquisitive Problem Solver - You ask thoughtful questions resulting in meaningful insights; you probe in a way that leads people to step outside their mindset; you unearth pain points and elicit new ideas
Problem Solver - You are able to translate customer use cases and business goals into scalable, and value-based solutions
Excellent Presentation Skills - You can deliver engaging demonstrations, drawing on customer examples and industry insights to highlight business value for a diverse range of stakeholders personas

Responsibilities

Becoming and acting as a subject matter expert on the Outreach platform and acting as a trusted advisor to both customers and internal teams
Partner and collaborate with Sales to identify customer and prospect selling tools, business processes, opportunities and risks through in-depth discovery
Helping qualify opportunities through in-depth discovery of customer and prospect business processes in order identify opportunities and risks that need to be addressed during the sales process
Participate in product demonstrations highlighting Outreach's business value
Understanding goals and value propositions for various stakeholders within customer organizations
Ensuring effective communication of customer and prospect pains and requirements to Outreach's onboarding and implementation teams
Building industry credibility through continuous learning of new sales trends & technology from blogs, podcasts, and other industry publications
Collaborating with Product, Customer Success, and other Outreach teams to build a better company and platform for our customers
Sharing your product and selling knowledge with other Outreach teams, helping them strengthen their own skills, and better support our customers and prospects

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We’re dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don’t think you meet all of the requirements listed below. We don’t want a few lines in a job description to get between us and the opportunity to meet you.

Overview

Outreach is a leader in sales engagement software and one of the fastest growing technology companies in the world. If you’re interested in breaking into pre-sales consulting, Outreach has an amazing career opportunity for you!

Location

This is a hybrid position based in our Atlanta office, 3x weekly

The Role

Working in a fast-growth company means that no day is ever the same! Here are the main responsibilities and tasks you’ll undertake while working with us:

Your Daily Adventures Will Include

Becoming and acting as a subject matter expert on the Outreach platform and acting as a trusted advisor to both customers and internal teams
Partner and collaborate with Sales to identify customer and prospect selling tools, business processes, opportunities and risks through in-depth discovery
Helping qualify opportunities through in-depth discovery of customer and prospect business processes in order identify opportunities and risks that need to be addressed during the sales process
Participate in product demonstrations highlighting Outreach’s business value
Understanding goals and value propositions for various stakeholders within customer organizations
Ensuring effective communication of customer and prospect pains and requirements to Outreach’s onboarding and implementation teams
Building industry credibility through continuous learning of new sales trends & technology from blogs, podcasts, and other industry publications
Collaborating with Product, Customer Success, and other Outreach teams to build a better company and platform for our customers
Sharing your product and selling knowledge with other Outreach teams, helping them strengthen their own skills, and better support our customers and prospects

About You

Experience – You have 1-3 years experience in a customer-facing role (SC, AE, SDR, CSM, etc.)
Inquisitive Problem Solver – You ask thoughtful questions resulting in meaningful insights; you probe in a way that leads people to step outside their mindset; you unearth pain points and elicit new ideas
Problem Solver – You are able to translate customer use cases and business goals into scalable, and value-based solutions
Excellent Presentation Skills – You can deliver engaging demonstrations, drawing on customer examples and industry insights to highlight business value for a diverse range of stakeholders personas

Compensation for this role is comprised of a base salary and a variable component, offered at $85,500 - $139,500 OTE. You may also be offered incentive compensation, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate’s skills, qualifications, and experience. We also have a location-based compensation structure; there may be a different range for candidates in other locations.

Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• Flexible time off

• 401k to help you save for the future

• Company-organized and personal paid volunteer days to support the community that supports us

• Fun company and team outings (or virtual events these days!) because we play just as hard as we work

• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women’s Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans

• A parental leave program that includes not just extended time off but options for a paid night nurse, gradual return to work, and the Gottman Institute’s Bringing Home Baby course for new parents

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen

• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

1,001-5,000 employees

Website

Sales engagement platform

Company Overview

Outreach is on a mission to solve sales problems. The company operates the number one sales engagement platform that helps companies dramatically increase productivity and drive smarter engagement with their customers.

Benefits

Parental Leave: Extended PTO for both parents, plus unique perks to ease the transition of returning to work.
Full Medical Benefits: Majority of employer paid medical, dental and vision coverage.
401k: A competitive plan to help you save for retirement.
Flexible Time Off: We believe in a healthy work/life balance, and in our employees to make practical time off arrangements.

Company Core Values

We are hungry craftspeople - we’re obsessed with continuous improvement.
We have grit and perseverance - we know that true champions have the will to break through walls.
We are one with our customers - we treat their pain and success as our own.
We’re always honest - with ourselves, our colleagues and our community.
We got your back - working at Outreach means you’re part of a family where no matter what, we’ll help you accomplish ever great feats and celebrate with you.
We take ownership - each of us is responsible for our collective success, and we expect you to represent your authentic self.
We find strength in diversity, equity and inclusion - we go out of our way to find different points of view that challenge our own perspective