As the Business Systems & Operations Manager you will be responsible for building a brand new Technology Operations function within the Business Operations department at 7shifts. Reporting into the Manager, Revenue Operations, you will play a key role in helping the organization scale and increase technology efficiency through systems and solutions. 

We’re building an inclusive work environment that is representative of the diverse industry we have the pleasure of serving and encourage candidates from all backgrounds to apply. 

What you’ll do:

• Lead Tech Stack architecture and optimization across both revenue (Marketing, Sales, Success) and operations teams (Product, Support, Finance, People & Culture)
• Identify, evaluate and develop systems and procedures that are cost effective and that help scale operations
• Partner with department leaders to understand needs and provide thought leadership on technology solutions that drive efficiencies
• Lead and build an internal Tool Procurement Committee by integrating existing team members from various departments and Project Manage tool implementations, adoption and consolidation efforts
• Collaborate with Data & Analytics and Revenue Operations peers to achieve Business Operations’ department goals

What you have:

• 2+ years of technical expertise in managing solutions architecture and automated systems
• A demonstrated strategic mindset and effective operational transformation track record
• A deep understanding of how CRM, project management, data management and BI tools are utilized across various teams 
• A proven track record of effectively setting and achieving team KPIs and goals
• Previous experience working in fast growing tech companies (Series B and beyond stage) or technology consulting (in companies such as Deloitte, Accenture, etc.)

It’d be even cooler if you had:

• Experience implementing an ERP and/or HR software
• Revenue operations, technology consulting and/or process improvement experience
• Track record of effective collaboration with Data, Analytics and Business Intelligence teams
• Enterprise Architecture knowledge